Impeccable Customer Service Impeccable Customer Service! I cannot say enough about Bryant, Alex, Marquis, and Law at this location. These gentlemen really went out of their way to provide a customer service experience worth mentioning. I am definitely a 'letter writer,' so giving credit where credit is due is essential. After somewhat of a bumpy start, I was advised that my tires could not be rotated because I needed new tires. As a result, I purchased new tires and rear shocks from this location. I was advised of the 'pay in advance' protocol UP FRONT, and I was kept in the loop every step of the way regarding my service. What put this location over the top is that they acknowledged their errors, made a concerted effort to correct the issues, and also provided a tailor-made service for me—one that they do not usually afford customers, I am sure. *(Shouts out to Marquis for getting me safely to and from work! It is much appreciated!) In fact, I was told, "Customer service is one thing that we strive to do. If we mess it up, we will do our best to fix it." They went above and beyond to ensure that my concerns were addressed and my car was, indeed, fixed. As a very vocal customer, I commend this staff for getting the job done. I will most certainly continue to go to this location for all of my mechanical needs. My father always told me, "If you take care of the car, the car will take care of you." As long as I live in this area, Bryant, Alex, Marquise, and Law will be taking care of my car. Gentlemen, I am grateful.

Beyond exceptional customer service This review is for the location 5449 Platt Springs Rd, Lexington SC. The customer service continues to exceed my expectations. Once again they went out of their way to provide me a ride home while repairs were being completed on my vehicle. Ron the service manager used his personal vehicle and allowed me to make an additional stop along the way. This review should’ve taken place roughly a month ago when this occurred but because I’m looking for to returning to have my oil change I couldn’t return without completing this review. This place is the standard in which all businesses should strive for with customer service. Thanks again Ron and Dianne!

Great service , will be coming back Called Sean on 05/02 and had a flat tire was on 8% they got my car in right away and patched it up quickly. Amazing customer service and quick with the job definition recommend.

Exceptional service I will never go anywhere else! Jimmy, Jeff and Lucas are outstanding, professional and straightforward with repairs! They treat me like family! Always a great experience thank you!!

Today was a good day/Excellent! Today, I had my oil changed at the South College location and as usual it was a pleasant and professional experience. Mr. Billy A. was exceptionally nice and helpful and the nice young man who cleaned my windshield was so kind. The technicians there make the chore of getting your oil changed not quite a chore. Thanks guys and see you next time!