5 stars and 2 thumbs up from a very satisfied customer! I’ve only recently started going to Express Oil Change in Suffolk, but in that short time I’ve been very impressed by their team. Specifically, Mr. Lee was very helpful in explaining the status of my car and the services necessary/recommended. This location is approximately 20 minutes off of my normal commute but I find that is absolutely worth it. Both my oil change and state inspection were extremely fast. Thank you very much. I highly recommend this team to everyone.

Impeccable Customer Service Impeccable Customer Service! I cannot say enough about Bryant, Alex, Marquis, and Law at this location. These gentlemen really went out of their way to provide a customer service experience worth mentioning. I am definitely a 'letter writer,' so giving credit where credit is due is essential. After somewhat of a bumpy start, I was advised that my tires could not be rotated because I needed new tires. As a result, I purchased new tires and rear shocks from this location. I was advised of the 'pay in advance' protocol UP FRONT, and I was kept in the loop every step of the way regarding my service. What put this location over the top is that they acknowledged their errors, made a concerted effort to correct the issues, and also provided a tailor-made service for me—one that they do not usually afford customers, I am sure. *(Shouts out to Marquis for getting me safely to and from work! It is much appreciated!) In fact, I was told, "Customer service is one thing that we strive to do. If we mess it up, we will do our best to fix it." They went above and beyond to ensure that my concerns were addressed and my car was, indeed, fixed. As a very vocal customer, I commend this staff for getting the job done. I will most certainly continue to go to this location for all of my mechanical needs. My father always told me, "If you take care of the car, the car will take care of you." As long as I live in this area, Bryant, Alex, Marquise, and Law will be taking care of my car. Gentlemen, I am grateful.

Today was a good day/Excellent! Today, I had my oil changed at the South College location and as usual it was a pleasant and professional experience. Mr. Billy A. was exceptionally nice and helpful and the nice young man who cleaned my windshield was so kind. The technicians there make the chore of getting your oil changed not quite a chore. Thanks guys and see you next time!

Always use EOC for my regular… Always use EOC for my regular maintenance. 1st time in with new Diesel F250. I found them knowledgeable on it and friendly as ever. JT was great! Smiling and helpful.

Great service every time Great service every time! These guys are always straight with me about what my vehicle needs and help me understand what I can do to extend the life of my vehicle. Their service is always way faster than I expect and if it ever is a longer wait, I can just pop over to the Starbucks next door.