Love IPD; great selection and pricing, but their website could use some fine tuning ... Although I find the IPD website poorly constructed, if you dig you can usually find what you want, and usually for a great price. Plus, they regularly give the option between OEM Volvo or aftermarket, and it's nice to have a choice. Hint: Always go OEM! Good company.

Revitalized 242GT I've had a project 242 gt sitting dormant for the past 15 years. Finally I've started putting it back together. IPD has been a great resource helping me with parts they have and leading me in the right direction for parts they don't carry. I am not through but at this point can't say enough good about the guys who've been there for me and will continue to be a great resource.

Smashed package IPDUSA's web store is very well designed. It is easy to use, easy to find parts for your car, and it also makes it easy to choose between similar/equivalent parts. I've never seen anything that good. You did a really good job on the user experience of your e-commerce interaction. However, some problem happened at your logistics process. I don't know if it was your fault or not, but on its way to Hawthorne/California my package had a big smash on its side, which ended smashing the products inside it. The cabin filter which is big and a bit more fragile ended up with wrinkles on it, caused by the external force applied to its packaging. Hopefully those wrinkles won't affect the filter behavior. However I would never buy anything in this state, if I had the chance to choose. The oil filter package was also smashed, but since this type of filter is more rigid, it didn't cause any other damage.

The sales agent customer service. The sales agent, Stefan/Stefon/Stephan/ was very knowledgeable about the product for our 1993 Volvo 240: muffler and reverse light switch What was most impressive though, was when he offered my husband the choice of eithet the Volvo or a comparable manufacturer light switch. Bottom line: He allowed my husband to be an educated consumer!!

This part was better before This part was better in previous revisions when the plate was, well plated, instead of painted, the first I was sent had some quality problems. What didn't have any quality problems however, is IPD themselves, getting with me the same day, and sending me a replacement with 2-day shipping for free. You guys rock, but please go back to plated parts