Excellent service Excellent service. I booked a cross-border transfer to Shenzhen for my parents from Hong Kong at the very last minute as my previous booking with another “premium” company (starts with Black, ends with Lane) was cancelled only 8hrs beforehand due to a “system error”. China car company were a little bit more expensive but worth it in my opinion as my parents arrived relaxed and refreshed without any hassle. Will definitely use again.

China Car Service delivers a great solution! I have used China Car Service on a regular basis for the past five years or so and plan to continue doing so for the foreseeable future. Their fleet is always in great shape, they meet you with a proper name sign and are on time for all appointments. If you're going to a city they service, use them!

Excellent service Excellent service. Booking on email well managed. Pick up exactly on time. Great vehicle and excellent driver. Impressive all round.

Communications were generally very good… Communications were generally very good and prompt especially with Tina. Unfortunately I was unable to proceed with my bookings and therefore cannot speak for the efficiency or standard of the car service.

Don’t try for specific, better cars - you’ll arrive in pleasant fashion and that’s enough. Pleasant ride in a clean, nice, Mercedes van. It was overpriced relative to other options for reaching the airport; however, I wanted a clean, timely, and reliable ride...which they achieved. Better than a smelly DiDi that will arrive within 20 minutes of when you want to leave. The quotation and booking process was overwrought. In the end, the differentiation of vehicles and pricing had nothing to do with what took me to the airport anyway. So don’t bother choosing higher priced “executive” options, just choose what they bill as a ‘VW Passat’ and call it a day. Second experience like this, though not with this company, in China.