Ben
GBOutstanding Customer Service but a few website bugs Lynn was able to walk us through the entire demo, setup, and operating experience. She had timely follow-ups, and was very knowledgeable. Always cheery. Fleetistics web service is a big leap in our fleet management. Ease of use is impressive, but it also includes a lot of deep analytics and settings for anything we can conceive. There's even an API that we're planning to use to integrate with our operations software in the near future. Training was smooth. Only issues we've run into are: 1) the website seems to run best on Google Chrome only. 2) some of the minor website functions seem broken like cart checkout and password Reset
Kristi Brunes
GBFleetistics has been a pleasure to work with. Prorate Services has been a customer of Fleetistics for 8 months. The service has been courteous and prompt. One of the very best parts of working with Fleetistics is Brandon Santiago. He has returned my calls quickly, even when he was on his vacation. I can always count on a quick solution to any problem we may have when I call Brandon. I would recommend Brandon & Fleetistics to anyone. Kristi Brunes, Prorate Services, LLC, Stratford, SD.
Jared Stockton
GBLynn Rios We have been very happy with our account manager Lynn Rios. Once we made the decision to use Fleetistics we were about to start our farming seasons and had very little time to get a large percentage of our fleet installed. Lynn had to adapt to multiple problems/issues that came up and she got us though them all in time. We are happy with the product and Lynn has been great. Her quick responses and professionalism are very appreciated. She has coordinated everything about or transition perfectly. We are very grateful for Lynn's help.
Jamie
GBEvery business should have GPS Since we have installed the GPS is has made a big difference. We are now able to let our customers know where the technician is and when he will be there which makes the customer happy. It has allowed us to keep better track of our technicians and there hours so we are saving money on payroll. We are very happy with Fleetistics and our account manager who always is willing to help out with any questions and walk us through any of the GPS functions. We would recommend Fleetistics to anyone who is looking to improve there business customer service, save time and money.
EC
GBSatisfied Customer Loving Fleetistics! We had some issues with our truck being a bit older, we had to get a professional to install our tracker, but Brandon (our account consultant) has been there every step of the way. From setting up an appointment for an installer to come out, to checking in less than a week later to make sure everything is up to par. We as a small business appreciate the great customer service and the help that is always available. We are forever customers of FLEETISTICS and give kudos to our account consultant for someone we can always count on to answer any questions or concerns we have. We have already seen one of our drivers go from 20-40 hours of overtime each paycheck to only 5 this last paycheck. We are not only saving money but we are saving time which means more business! Its a no brainer when it comes to FLEETISTICS and we couldn't be more happy! Thanks again guys!