Warranty customer service I bought a 3” cutout and the original one lasted 1.5 years. I bought a replacement and after 3 months the butterfly plate fell out driving down the road. Spelab sent me a replacement under warranty. That one lasted 3 months before the same thing happened and the butterfly plate fell out going down the road. They agreed to send me another replacement. I can appreciate a company with this kind of customer service who stands behind the product and does the right thing by the customer!

Great Customer Service and Very Professional and Understanding Great customer service very understanding, bought an electric cutoff about a month ago for some reason the little motor gave out that opens the flap. They sent me a replacement 2 days later. Very fast response and very professional. Definitely recommend!

Incorrect order corrected with exceptional service I had ordered an exhaust pipe and for months, didn’t install. When i went to install, i noticed that a part was missing. When i reached out to their support staff, they were very fast at responding and worked with me to get the correct part i needed for the set. Although there was a shipping error, they handled it with professionalism and care.

Wrong size ordered by me Wrong size ordered by me. As soon as I realized it by muffler shop telling me. I emailed SPELAB and I was surprised by the response time and through email communication they explained what I needed to do on my end. March 21 I returned part via FedEx. They responded with tracking number for new shipment. Will update when product is received..

SPELAB’s customer service is above and… SPELAB’s customer service is above and beyond exceptional. I had a couple small issues but they were there to help in every way. WOW. Thanks guys! I purchased a CCV kit. This kit is Quality in craftsman ship. All I can say is 110%. Very nice to see people still care!!!