billy grisham
USExceptional customer service!! I have bought and used many parts from spelab and have had no complaints with quality or fitment of parts. I have had one issue with receiving a package that was destroyed in shipping and lost most of the contents out of package. After I made customer support aware they immediately got me new parts shipped to me even tho it was not their fault. I still continue doing business with them regularly.
Canyonn Hauch
CAThe break I needed at the right time. My PCM and tuner crashed completely, I’m an independent contractor. If I’m not mobile, I’m not providing income. After lots of research awaiting the new PCM to arrive, I came across SPELab and Ordered H&S v1 mini maxx. My luck continued and I was contacted by customer service that the tuner was back ordered 10 days minimum. I politely responded with my situation, offered to pay the difference for a V2 if they could get it here ASAP! Not only did they send me a V2, they upgraded my tuner on the house. Finally being the source of Giving a guy a break. So thankful for their personable customer service that cared about my hardship enough to just give me the break I needed right when I needed it. Thank you SPE. You’ve got a life long customer after that.
Joe Carrillo
USWrong size ordered by me Wrong size ordered by me. As soon as I realized it by muffler shop telling me. I emailed SPELAB and I was surprised by the response time and through email communication they explained what I needed to do on my end. March 21 I returned part via FedEx. They responded with tracking number for new shipment. Will update when product is received..
Chaz Hernandez
USGreat Quality and exceptional customer service Received shipment within 3 Day. Quality of the product is definitely well made and very satisfied with the welding. I ran into a little issue buy accidentally ordering the wrong size clamps and they fixed the issue for me a no extra cost. Great product, great customer service, great company.
Briar Booz
USIncorrect order corrected with exceptional service I had ordered an exhaust pipe and for months, didn’t install. When i went to install, i noticed that a part was missing. When i reached out to their support staff, they were very fast at responding and worked with me to get the correct part i needed for the set. Although there was a shipping error, they handled it with professionalism and care.