I buy dozens of service manuals for my… I buy dozens of service manuals for my repair business. They sent the correct manual, but it had to run in a virtual OS window. This window will not find my network printer, so, no deal. He then sent a pdf format but of a 2007 Cadillac Escalade. Not a 2008 Suburban. He then sent the correct manual and it works and prints Part of the problem, as they explained to me, is that the newer manuals are subscription based and they have to transcribe the manuals manually section by section. It was a difficult transaction but I finally got something I can use. Hopefully they will be better at describing and delivering their products.

Initial I had a little trouble getting… Initial I had a little trouble getting it to work with superb information on what I was doing wrong and my wrong setting on my computer we got it figured out and it works great,Thanks again

Hands down THE BEST!! This is hands down, THE VERY BEST PLACE, too get all of your manuals!! They make sure you are getting the right manual the first time! I have several, and have never had a problem!

Pretty good and thorough The wiring diagrams are great, colored, easy to read. But some of the exploded views are a little blurry with the torque values, you can make them out but just a lil of an inconvenience is all. They are working with me on finding a better solution to get me from 98% satisfied to 100. You'll see that you will get pretty quick responses from the customer service!

Impossible to Use While it's probably true that they give you the complete manual, you need to have a GM account to access the necessary links within the manual. Without these links, it's nearly impossible to find detailed information about a specific topic. The manual does have a TOC, but not an index and the TOC lacks the detail to find specific items. Even when you do find your subject, specific detail about the system are accessed via the embedded links, which require a GM account. Also, there are so many pages in the manual that it takes a very, very long time to do a word search.