VADA was very responsive to my messages… VADA was very responsive to my messages which made the transaction easy. They spelled out everything from fees, pick up and drop off, to unlocking the doors. Would definitely recommend!

Big Fan To be honest, having turo has helped in a lot of different situations and emergencies. I’ve done a lot of trips in the last two years and there isn’t much that I would change. If I can recommend for returning customers offer more discounts and perks. It would be great for retention. Hopefully I can see one back for this review. Thanks again.

Not an again. Pick up and drop off procedures were more convoluted than I have ever experienced. I may have been more receptive if it was a Vette or Lamborghini , but an Eco boost Mustang?? Just an unnecessary pain in the ass. My solution will be to use other vendors that I have used previously devoid of jumping through all the hoops.

I should’ve cancelled my reservation… I should’ve cancelled my reservation when they changed the pickup location but I didn’t after I dropped my rental off they charged me late fees and extra a extra day fee and a charge fee when I disputed the charges Turo did not wanna refund my money even tho I had proof I dropped the car off on time. Shady business

Always Great The car and communication was excellent. I appreciate all the little things Jonathan paid attention to and provided for us in the car (phone holder, chargers and cables, umbrella, etc). I do wish that Turo and DFW were still inin contract, having to pay $50 to and from the garage and airport in Uber was rough.