Lesa
GBStaff friendly but delivery of dumpster was later than promised & received over weight fee While the reservation staff and the delivery staff was very friendly, the dumpster arrived at 7:00 PM , at least 5 hours later than promised. The driver was working overtime to get all the dumpsters delivered. Calls to the contact number were answered as long as it was during business hours, but after 5:00 I left a voice mail which was acknowledged the next morning. Pickup was attempted as scheduled , and the driver wisely rescheduled due to the snow and ice. While we were told the fee only covered 3 tons, it ended up being 4 tons. I was surprised at the overage and I believe it was attributed to the amount of snow and ice that accumulated in the dumpster. When I asked about it via email, I received no response. I would use this organization again, but I'd be more aware of what to expect. I would definitely ask what percentage of their dumpsters end up being overweight.
LLOYD
GBmy only problem was not with Next Day Dumpsters Awesome experience. Price a little above what I thought I wanted to pay until I got my project started and realized what I would have paid and the effort and time it would have taken to haul everything away myself. My only regret is that because I live in a townhouse community I needed it picked up ASAP because neighbors started trying to use the dumpster, and with the restrictions I couldn't chance inappropriate items would be pu inside. Thanks for quick delivery and pick up.
Carol
GBGreat experience! Our dumpster wasn't delivered on original drop off date, but when I called to inquire, they immediately looked into the issue, promptly fixed it, and even upgraded us to next size up at no extra charge. Great customer service. Would use again and highly recommend to others.
ses
GBlate pick up We got the dumpster no problem--getting rid of it was another issue. I was told that it would be picked up on a date one week after its arrival. It was finally picked up 1.5 weeks later than I was told it would be and after I made several phone calls to the company. It became annoying to have it occupy a parking spot and I was getting concerned that we were going to be stuck with it!
GARY
GBSmooth in smooth out. Personable staff and good value for the $$. Especially the pro-rated weight above the allowance. I laid down some pressboard upon which to locate the dumpster. Probably advisable if on a concrete or other hardened surface. thumbs up!