Lesa
GBStaff friendly but delivery of dumpster was later than promised & received over weight fee While the reservation staff and the delivery staff was very friendly, the dumpster arrived at 7:00 PM , at least 5 hours later than promised. The driver was working overtime to get all the dumpsters delivered. Calls to the contact number were answered as long as it was during business hours, but after 5:00 I left a voice mail which was acknowledged the next morning. Pickup was attempted as scheduled , and the driver wisely rescheduled due to the snow and ice. While we were told the fee only covered 3 tons, it ended up being 4 tons. I was surprised at the overage and I believe it was attributed to the amount of snow and ice that accumulated in the dumpster. When I asked about it via email, I received no response. I would use this organization again, but I'd be more aware of what to expect. I would definitely ask what percentage of their dumpsters end up being overweight.
JEN
GBA+ Experience Excellent experience. We needed a dumpster quickly, and as their name suggests, it was delivered the next day. In fact, by 7 am. The person in the office was very knowledgeable in helping us decide what size dumpster to order. She also was very clear in explaining the cost, what could be in the dumpster, etc. As promised, when we were finished, they picked up the dumpster as planned. Would highly recommend to anyone who needs a dumpster for whatever reason. Will use again if ever needed.
CELSO
GBMr. Padilla good costumers services and professionals
MARK
GBExcellent service From the moment I made the initial call, I found everyone that I dealt with very professional and courteous. No hidden fees or surprises. And the driver that dropped it off was extremely helpful also, placing it exactly where I wanted it and showing me how to operate the door. I would not hesitate for a second using this company again.
DAVID
GBSuper easy to deal with. They were great. They communicated well and delivered exactly as promised. They were also able to cancel an order from me to swap dumpsters just a couple of hours before it was scheduled to happen even though I contacted them about it after normal business hours.