MARK/PHYLLIS
GBWill be using them again, Next day dumpsters made life simple when it was complicated empting out a house going for sale. The driver(s) were polite and professional. The staff on the phone were polite and accommodating. This house isnt empty yet. once it is sold we will need another dumpster for the final cleaning.
DAVID
GBSuper easy to deal with. They were great. They communicated well and delivered exactly as promised. They were also able to cancel an order from me to swap dumpsters just a couple of hours before it was scheduled to happen even though I contacted them about it after normal business hours.
Carol
GBGreat experience! Our dumpster wasn't delivered on original drop off date, but when I called to inquire, they immediately looked into the issue, promptly fixed it, and even upgraded us to next size up at no extra charge. Great customer service. Would use again and highly recommend to others.
Lesa
GBStaff friendly but delivery of dumpster was later than promised & received over weight fee While the reservation staff and the delivery staff was very friendly, the dumpster arrived at 7:00 PM , at least 5 hours later than promised. The driver was working overtime to get all the dumpsters delivered. Calls to the contact number were answered as long as it was during business hours, but after 5:00 I left a voice mail which was acknowledged the next morning. Pickup was attempted as scheduled , and the driver wisely rescheduled due to the snow and ice. While we were told the fee only covered 3 tons, it ended up being 4 tons. I was surprised at the overage and I believe it was attributed to the amount of snow and ice that accumulated in the dumpster. When I asked about it via email, I received no response. I would use this organization again, but I'd be more aware of what to expect. I would definitely ask what percentage of their dumpsters end up being overweight.
Kim
GBWonderful When calling a dumpster company, your expectations aren't necessarily high- but Michele and her crew blow me away. They take the time to give recommendations, and really understand what you're trying to dispose of. They help you make a decision for a bin that is the most reasonable and economical. You can always call and talk directly to a person- which is rare these days. They make all of the instructions very clear, and customer service is clearly a high priority. I am a life time customer. Their prices are reasonable and you can get a pick up scheduled next day. Thank you guys!!