Staff friendly but delivery of dumpster was later than promised & received over weight fee While the reservation staff and the delivery staff was very friendly, the dumpster arrived at 7:00 PM , at least 5 hours later than promised. The driver was working overtime to get all the dumpsters delivered. Calls to the contact number were answered as long as it was during business hours, but after 5:00 I left a voice mail which was acknowledged the next morning. Pickup was attempted as scheduled , and the driver wisely rescheduled due to the snow and ice. While we were told the fee only covered 3 tons, it ended up being 4 tons. I was surprised at the overage and I believe it was attributed to the amount of snow and ice that accumulated in the dumpster. When I asked about it via email, I received no response. I would use this organization again, but I'd be more aware of what to expect. I would definitely ask what percentage of their dumpsters end up being overweight.

Excellent service From the moment I made the initial call, I found everyone that I dealt with very professional and courteous. No hidden fees or surprises. And the driver that dropped it off was extremely helpful also, placing it exactly where I wanted it and showing me how to operate the door. I would not hesitate for a second using this company again.

Disappointed We have used Next Day Dumpsters before without any problems. However, this time around when removing the dumpster there was damage done to the driveway even though precautions were taken to lay plywood down to protect it. We have made numerous calls about damage done to the driveway and have not gotten much of a response in the way of remedying the situation.

Wonderful When calling a dumpster company, your expectations aren't necessarily high- but Michele and her crew blow me away. They take the time to give recommendations, and really understand what you're trying to dispose of. They help you make a decision for a bin that is the most reasonable and economical. You can always call and talk directly to a person- which is rare these days. They make all of the instructions very clear, and customer service is clearly a high priority. I am a life time customer. Their prices are reasonable and you can get a pick up scheduled next day. Thank you guys!!

Smooth in smooth out. Personable staff and good value for the $$. Especially the pro-rated weight above the allowance. I laid down some pressboard upon which to locate the dumpster. Probably advisable if on a concrete or other hardened surface. thumbs up!