Jess Peterson
GBHorrible customer service and crappy… Horrible customer service and crappy product. Purchased 4 led light. One went out. Reached out to customer service several times over several weeks. Got the run around, asking for video of my headlights not working. Never ending emails with no action, so I wrote a bad review. Only then did someone finally reach out to help. However they wouldn't replace it unless I took down my bad review and sent them a screen shot of a 5 star review. I did that, and eventually received a new light weeks later. Well now 2 more have gone out. With such crappy customer service, I am going to throw them all in the trash and purchase another set through a reputable company that stands behind their product. Save your money, these lights are garbage!
Robert Belloise
GBAmazing owner customer service is… Amazing owner customer service is amazing had a problem with my order day later and it was taking care of truly amazing
David Jaramillo
GBCan't wait to install my fog lights.. Even before I tinted my windows I hated my factory headlights, I knew that ended as soon as I installed my Silverholder LED's! They are even brighter than newer vehicles. Can't wait to install my fog lights, Thanks Silverholder keep up the good work.
iyman massoud
GBThe headlights stopped working in 7… The headlights stopped working in 7 months. Spoke to them in September 2023.sent a video of defective light and was told a new pair was in the mail. 7 Months later and have not received the replacement. DONT WASTE YOUR MONEY.
Consumer
CACustomer service professionalism It was my first experience with SilverHolder. I ordered headlights for my car and didn’t specify a trim, so I got different type (good quality btw). After I received my package and realised that bulbs don’t fit my car I contacted support team to ask for an exchange. Within an hour I received a response and gave more details about my order. They offered me a good deal to fix my problem. Support team did a great job with a really fast response time. Now I’m waiting for my headlight set and super excited to install them. Definitely will buy from SilverHolder again. P.S. make sure to choose your car’s trim!