William McMahon
GBTrash product Trash product, shipped with China without letting me know before hand, took forever to get to me, then when I get it bulbs are defective, they want me to jump through hoops and send a video of them not working. So they want a video of nothing/darkness? Still won't refund, I offered to send them back, they asked me to install bulbs in my fogs which would require taking my bumper off. I am going to be filing a bank dispute for defective product.
Consumer
CACustomer service professionalism It was my first experience with SilverHolder. I ordered headlights for my car and didn’t specify a trim, so I got different type (good quality btw). After I received my package and realised that bulbs don’t fit my car I contacted support team to ask for an exchange. Within an hour I received a response and gave more details about my order. They offered me a good deal to fix my problem. Support team did a great job with a really fast response time. Now I’m waiting for my headlight set and super excited to install them. Definitely will buy from SilverHolder again. P.S. make sure to choose your car’s trim!
Bob Leaming
CAGreat company to deal with Purchased wrong lights and after dealing with Judy, problem was corrected and proper ones were sent out no charge. 100% satisfied and recommend them thoroughly.
jacques pagnard
AURecommended as they provide best… Recommended as they provide best support ever. -respond to queries immediately -proved advice on what is the most suitable product for my Nissan -they found an error on my order and corected the order and advised me -Best pricing on the net as I checked different providers I will buy again, no rip off genuine business. Thank you guys you went above and beyond service jacques
Leon Lacy
GBGreat company and awesome prduct.… Silverholder ensures you receive the correct LEDs by location for your vehicle. They save customers money by using e-mail vice having large customer service phone representative teams, they respond to e-mails within 12 to 24 hours without fail. And the after purchase customer service is just as attentive to customer requirements. They make the best LEDs in my opinion with a lifetime warranty. I could not find a better product for price, customer service, and warranty.