TONY ALDRIDGE
GBI will not recommend anyone to take … I will not recommend anyone to take there vechile to none of Cottoms shops . I am in @ 1700.00 And my transmission is in worse shape then it was before I took too them the 1st time. 1700.00 dollars later. My Transmission is in worse shape than it was before I took too the 1st time after 3 different repairs .stay away from these people. They Voided my Warranty and sent me out the door. After being in my Transmission 3 times. I said It was no fault of there own. Stay away from these people! They will screw you!!!!
GARY KIDD
GBVery professional experience Very professional experience. The issue with my transmission was explained very well and honest. I was given a couple of options and never felt pressured. Thanks Cottman’s!
ANDY HINES
GBRob is a professional Rob is a professional. Prompt, courteous, and patient. They take the time to research and provide you with all the options for your repair. I was broke down in Greensboro from Conway, SC. as a result of Hurricane Florence. Cottman got my transmission replaced and me on the road quick. Good people. Quality work.
D. Wilson
GBRob was absolutely amazing Rob was absolutely amazing! He turned a bad experience into a great one by providing superior customer service. He went above and beyond to take care of my vehicle needs.
THOMAS FAISON
GBIn August 2016 In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.