GARY KIDD
GBVery professional experience Very professional experience. The issue with my transmission was explained very well and honest. I was given a couple of options and never felt pressured. Thanks Cottman’s!
NIKEE HOLLINGSWORTH
GB06’ Chrysler 300 (Heating Cord Replacement,Transmisson work and more) I have actually had a few appointments with Cottman,in which I have always left a happy/completely! satisfied customer. Rob, who runs the shop,is beyond professional and has proved to me on several occasions of his trustworthiness,ability to gain control of a seemingly non-fixable situation and dependability. If you want your car taken care of properly and you want to feel secure with the work that has been done. I highly suggest Cottman of Greensboro.
Skip
GBIntegrity and excellence at its best! Rob did an excellent job of analyzing, communicating, explaining and staying true to his estimate. He's a man of respect and integrity and I would highly recommend him to anyone in need of transmission service.
THOMAS FAISON
GBIn August 2016 In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.
RICHARD MARTIN
GBI am very satisfied with my experience … I am very satisfied with my experience at Cottman. My final cost came in at exactly the amount I was quoted. I also appreciated the professionalism of Rob Whitestone as well as his courtesy and focus on customer service/satisfaction. I have no reservations about cheerfully recommending using Cottman for automotive services.