THOMAS FAISON
GBIn August 2016 In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.
Keith
GBThe only thing I didn't like is that… The only thing I didn't like is that Cottman of Greensboro did not accept my AAA membership.
Skip
GBIntegrity and excellence at its best! Rob did an excellent job of analyzing, communicating, explaining and staying true to his estimate. He's a man of respect and integrity and I would highly recommend him to anyone in need of transmission service.
SHEILA CRUTHIS
GBExcellent Good, fair service. Excellent communication about costs and time. Did not make unnecessary repairs. Shop is well organized, neat and clean. Good follow up policy.
JUSTIN RICHARDSON
GBVery respectable establishment Very respectable establishment. Got treated horrible by dodge of Greensboro nc and went to Cottman . Very small problem that got fixed easily with no hassle.