In August 2016 In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.

Integrity and excellence at its best! Rob did an excellent job of analyzing, communicating, explaining and staying true to his estimate. He's a man of respect and integrity and I would highly recommend him to anyone in need of transmission service.

Great service, turnaround, and price! On Friday afternoon at 1:30, I called because my car was making noise that did not sound good. The problem was diagnosed quickly. They were able to fix it before the end of the day. The quote that I received was what I paid to the penny! No extra work was recommended. In fact, when I asked if the bearing on the other side should be replaced, I was told that it wasn't necessary at this time, so only the work needed was done. It's only been a couple of days since the repair, and I have already recommended this place to 3 people. I will definitely be going back.

I will not recommend anyone to take … I will not recommend anyone to take there vechile to none of Cottoms shops . I am in @ 1700.00 And my transmission is in worse shape then it was before I took too them the 1st time. 1700.00 dollars later. My Transmission is in worse shape than it was before I took too the 1st time after 3 different repairs .stay away from these people. They Voided my Warranty and sent me out the door. After being in my Transmission 3 times. I said It was no fault of there own. Stay away from these people! They will screw you!!!!

Rob and his crew took on a project … Rob and his crew took on a project unusual for them, and have been diligent and fair in completing the work. I'm more than pleased, and would highly commend them. This is an older vehicle, with many modifications, which many shops would turn their noses up at. They've got me back on the road and running! Thanks, guys.