ANDY HINES
GBRob is a professional Rob is a professional. Prompt, courteous, and patient. They take the time to research and provide you with all the options for your repair. I was broke down in Greensboro from Conway, SC. as a result of Hurricane Florence. Cottman got my transmission replaced and me on the road quick. Good people. Quality work.
RICHARD MARTIN
GBI am very satisfied with my experience … I am very satisfied with my experience at Cottman. My final cost came in at exactly the amount I was quoted. I also appreciated the professionalism of Rob Whitestone as well as his courtesy and focus on customer service/satisfaction. I have no reservations about cheerfully recommending using Cottman for automotive services.
GREG THOMAS
GBCostumer service was good, poor mechanics Costumer service was good, however my car was returned with more problems than it went there with. Went for a clutch replacement, left with service engine lights and a horrible sounding noise that I am going to get addressed at the earliest time I can.
PEGGY B
GBGreat service, turnaround, and price! On Friday afternoon at 1:30, I called because my car was making noise that did not sound good. The problem was diagnosed quickly. They were able to fix it before the end of the day. The quote that I received was what I paid to the penny! No extra work was recommended. In fact, when I asked if the bearing on the other side should be replaced, I was told that it wasn't necessary at this time, so only the work needed was done. It's only been a couple of days since the repair, and I have already recommended this place to 3 people. I will definitely be going back.
Joe Wise
GBGreat work, friendly experience Very friendly, go out of their way to explain why the transmission is doing what it is doing (or not doing). Allowing you to ask questions , then giving a reply that makes sense. Makes you feel good, with your decision, about leaving your vehicle with them to do the needed repairs. I am satisfied with the work, okay with the cost to repair, plus a 12,000 mile warranty was included. The work was completed in Nov. 2017, but posting Dec. 2017, about 3 weeks after the fact. Good job !! Thank you guy's for being there !! Joe W.