GARY KIDD
GBVery professional experience Very professional experience. The issue with my transmission was explained very well and honest. I was given a couple of options and never felt pressured. Thanks Cottman’s!
TAMERA BRADY and Jackie King
GBThe best experience ever for a car … The best experience ever for a car repair...honest.sincere and great workmanship in a very timely manor...great work...great people...would refer anyone to them and will definitely take my business to them every time.
SAMUEL AYISI
GBCottman Transmission staff and their… Cottman Transmission staff and their machinics show alot of professionalism and machinical aptitude about their job. For example, I had a Transmission problem where the Toyota dealership created on my car but cottman crew were able to locate the problem, the moments that touch my car. They also brought me to their shop and explained it to me, what was happening and my next step to do to rectify my problem. Less money service charge to salvage my old car. To my opinion, the Cottman is best when it comes to your trans needs Thanks, Sammy, Greensboro resident.
Joe Wise
GBGreat work, friendly experience Very friendly, go out of their way to explain why the transmission is doing what it is doing (or not doing). Allowing you to ask questions , then giving a reply that makes sense. Makes you feel good, with your decision, about leaving your vehicle with them to do the needed repairs. I am satisfied with the work, okay with the cost to repair, plus a 12,000 mile warranty was included. The work was completed in Nov. 2017, but posting Dec. 2017, about 3 weeks after the fact. Good job !! Thank you guy's for being there !! Joe W.
THOMAS FAISON
GBIn August 2016 In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.