ANDY HINES
GBRob is a professional Rob is a professional. Prompt, courteous, and patient. They take the time to research and provide you with all the options for your repair. I was broke down in Greensboro from Conway, SC. as a result of Hurricane Florence. Cottman got my transmission replaced and me on the road quick. Good people. Quality work.
RICHARD MARTIN
GBI am very satisfied with my experience … I am very satisfied with my experience at Cottman. My final cost came in at exactly the amount I was quoted. I also appreciated the professionalism of Rob Whitestone as well as his courtesy and focus on customer service/satisfaction. I have no reservations about cheerfully recommending using Cottman for automotive services.
THOMAS FAISON
GBIn August 2016 In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.
Kathleen
GBCottman of Greensboro is extremely… Cottman of Greensboro is extremely efficient, helpful, knowledgeable, experienced, and trustworthy. Thank you for helping me get my week back on track!
D. Wilson
GBRob was absolutely amazing Rob was absolutely amazing! He turned a bad experience into a great one by providing superior customer service. He went above and beyond to take care of my vehicle needs.