In August 2016 In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.

Great service, turnaround, and price! On Friday afternoon at 1:30, I called because my car was making noise that did not sound good. The problem was diagnosed quickly. They were able to fix it before the end of the day. The quote that I received was what I paid to the penny! No extra work was recommended. In fact, when I asked if the bearing on the other side should be replaced, I was told that it wasn't necessary at this time, so only the work needed was done. It's only been a couple of days since the repair, and I have already recommended this place to 3 people. I will definitely be going back.

The best experience ever for a car … The best experience ever for a car repair...honest.sincere and great workmanship in a very timely manor...great work...great people...would refer anyone to them and will definitely take my business to them every time.

Great work, friendly experience Very friendly, go out of their way to explain why the transmission is doing what it is doing (or not doing). Allowing you to ask questions , then giving a reply that makes sense. Makes you feel good, with your decision, about leaving your vehicle with them to do the needed repairs. I am satisfied with the work, okay with the cost to repair, plus a 12,000 mile warranty was included. The work was completed in Nov. 2017, but posting Dec. 2017, about 3 weeks after the fact. Good job !! Thank you guy's for being there !! Joe W.

Costumer service was good, poor mechanics Costumer service was good, however my car was returned with more problems than it went there with. Went for a clutch replacement, left with service engine lights and a horrible sounding noise that I am going to get addressed at the earliest time I can.