Costumer service was good, poor mechanics Costumer service was good, however my car was returned with more problems than it went there with. Went for a clutch replacement, left with service engine lights and a horrible sounding noise that I am going to get addressed at the earliest time I can.

Excellent Good, fair service. Excellent communication about costs and time. Did not make unnecessary repairs. Shop is well organized, neat and clean. Good follow up policy.

Very respectable establishment Very respectable establishment. Got treated horrible by dodge of Greensboro nc and went to Cottman . Very small problem that got fixed easily with no hassle.

In August 2016 In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.

Rob and his crew took on a project … Rob and his crew took on a project unusual for them, and have been diligent and fair in completing the work. I'm more than pleased, and would highly commend them. This is an older vehicle, with many modifications, which many shops would turn their noses up at. They've got me back on the road and running! Thanks, guys.