Costumer service was good, poor mechanics Costumer service was good, however my car was returned with more problems than it went there with. Went for a clutch replacement, left with service engine lights and a horrible sounding noise that I am going to get addressed at the earliest time I can.

Rob is a professional Rob is a professional. Prompt, courteous, and patient. They take the time to research and provide you with all the options for your repair. I was broke down in Greensboro from Conway, SC. as a result of Hurricane Florence. Cottman got my transmission replaced and me on the road quick. Good people. Quality work.

Rob was absolutely amazing Rob was absolutely amazing! He turned a bad experience into a great one by providing superior customer service. He went above and beyond to take care of my vehicle needs.

In August 2016 In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.

Cottman Transmission staff and their… Cottman Transmission staff and their machinics show alot of professionalism and machinical aptitude about their job. For example, I had a Transmission problem where the Toyota dealership created on my car but cottman crew were able to locate the problem, the moments that touch my car. They also brought me to their shop and explained it to me, what was happening and my next step to do to rectify my problem. Less money service charge to salvage my old car. To my opinion, the Cottman is best when it comes to your trans needs Thanks, Sammy, Greensboro resident.