In August 2016 In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.

Pretty decent experience until I came … Pretty decent experience until I came to pick it up. They took it out for the test drive and punched it so hard he was squalling tires out of the parking lot. After spending $2400 I def don't not want to hear someone driving my truck like that.

Great work, friendly experience Very friendly, go out of their way to explain why the transmission is doing what it is doing (or not doing). Allowing you to ask questions , then giving a reply that makes sense. Makes you feel good, with your decision, about leaving your vehicle with them to do the needed repairs. I am satisfied with the work, okay with the cost to repair, plus a 12,000 mile warranty was included. The work was completed in Nov. 2017, but posting Dec. 2017, about 3 weeks after the fact. Good job !! Thank you guy's for being there !! Joe W.

Cottman Transmission staff and their… Cottman Transmission staff and their machinics show alot of professionalism and machinical aptitude about their job. For example, I had a Transmission problem where the Toyota dealership created on my car but cottman crew were able to locate the problem, the moments that touch my car. They also brought me to their shop and explained it to me, what was happening and my next step to do to rectify my problem. Less money service charge to salvage my old car. To my opinion, the Cottman is best when it comes to your trans needs Thanks, Sammy, Greensboro resident.

I will not recommend anyone to take … I will not recommend anyone to take there vechile to none of Cottoms shops . I am in @ 1700.00 And my transmission is in worse shape then it was before I took too them the 1st time. 1700.00 dollars later. My Transmission is in worse shape than it was before I took too the 1st time after 3 different repairs .stay away from these people. They Voided my Warranty and sent me out the door. After being in my Transmission 3 times. I said It was no fault of there own. Stay away from these people! They will screw you!!!!