see2xu
GBRob and his crew took on a project … Rob and his crew took on a project unusual for them, and have been diligent and fair in completing the work. I'm more than pleased, and would highly commend them. This is an older vehicle, with many modifications, which many shops would turn their noses up at. They've got me back on the road and running! Thanks, guys.
GREG THOMAS
GBCostumer service was good, poor mechanics Costumer service was good, however my car was returned with more problems than it went there with. Went for a clutch replacement, left with service engine lights and a horrible sounding noise that I am going to get addressed at the earliest time I can.
GARY KIDD
GBVery professional experience Very professional experience. The issue with my transmission was explained very well and honest. I was given a couple of options and never felt pressured. Thanks Cottman’s!
TAMERA BRADY and Jackie King
GBThe best experience ever for a car … The best experience ever for a car repair...honest.sincere and great workmanship in a very timely manor...great work...great people...would refer anyone to them and will definitely take my business to them every time.
THOMAS FAISON
GBIn August 2016 In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.