Service was prompt and reliable Service was prompt and reliable. They provided what was listed in estimate and was pleased with custimer service of staff. I will use them again when needed.

Rob is a professional Rob is a professional. Prompt, courteous, and patient. They take the time to research and provide you with all the options for your repair. I was broke down in Greensboro from Conway, SC. as a result of Hurricane Florence. Cottman got my transmission replaced and me on the road quick. Good people. Quality work.

Excellent Good, fair service. Excellent communication about costs and time. Did not make unnecessary repairs. Shop is well organized, neat and clean. Good follow up policy.

Pretty decent experience until I came … Pretty decent experience until I came to pick it up. They took it out for the test drive and punched it so hard he was squalling tires out of the parking lot. After spending $2400 I def don't not want to hear someone driving my truck like that.

In August 2016 In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.