Rob and his crew took on a project … Rob and his crew took on a project unusual for them, and have been diligent and fair in completing the work. I'm more than pleased, and would highly commend them. This is an older vehicle, with many modifications, which many shops would turn their noses up at. They've got me back on the road and running! Thanks, guys.

Great work, friendly experience Very friendly, go out of their way to explain why the transmission is doing what it is doing (or not doing). Allowing you to ask questions , then giving a reply that makes sense. Makes you feel good, with your decision, about leaving your vehicle with them to do the needed repairs. I am satisfied with the work, okay with the cost to repair, plus a 12,000 mile warranty was included. The work was completed in Nov. 2017, but posting Dec. 2017, about 3 weeks after the fact. Good job !! Thank you guy's for being there !! Joe W.

In August 2016 In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.

Costumer service was good, poor mechanics Costumer service was good, however my car was returned with more problems than it went there with. Went for a clutch replacement, left with service engine lights and a horrible sounding noise that I am going to get addressed at the earliest time I can.

I am very satisfied with my experience … I am very satisfied with my experience at Cottman. My final cost came in at exactly the amount I was quoted. I also appreciated the professionalism of Rob Whitestone as well as his courtesy and focus on customer service/satisfaction. I have no reservations about cheerfully recommending using Cottman for automotive services.