Poor all around I am a small business owner and was switched from My Pay, who were poor, to Paylocity by my Accounting firm. The switch was made because so many of their clients were having problems with My Pay. Unfortunately Paylocity are as bad if not worse. Contact can be very difficult and rarely solves the issue in one go. Given payroll deadlines this causes all sorts of problems getting it submitted on time. At set up they tell you how much they will take care of you etc and then of course they all disappear and leave you in the hands of what I believe is a Fillipino customer service via e-mail. Set up was done by my CPA and Paylocity and all the problems seem to arise from there. I am going to be changing both my CPA and Payroll company as they both hide behind such statements as its not our responsibility yet they charge you $5000 for their expert advice.

Impossible to even set up a new account because all passwords are rejected As a new employee setting up an account, I tried for over an hour to come up with a password it would accept. It suggested strong passwords and then rejected them as having "special characters." I don't look forward to using this piece of garbage software to report my hours - if I can ever even set up my account.

Garbage glitchy and poor customer… Garbage glitchy and poor customer service. I absolutely loathe using this system for timesheets. You frequently lose all your entries and are provided 'an error occurred' after painstaking entry of all of your time data and notes etc. It times out without warning and you lose your work. You have to page through sections for each category of time and each project for that specific category. When you copy rows, sometimes it works, sometimes it does not. It is buggy, cumbersome and a total waste of time. If you log a complaint, it first needs to go through the HR rep wasting more time and then customer service does not seem to understand the issues or else they are aware of the issues and say, 'yeah, that happens sometimes' There is no zero star option but this software is the worst quality for timesheets. I know my boss hates it for other manager-viewpoint reasons. Nobody wants to track their time because it is such horible software.

Locked out just about every time I go… Locked out just about every time I go to use it , it constantly changes passwords I update the passwords and it's a random chance game if the site will let me on or not . whoever runs the IT is a retar ded as s-clown I have been asking my company to please switch to any other pay site as this one is a total sh it show

Absolutely Horrible Absolutely Horrible. NEVER put your most valuable assets (your employees) through this gauntlet of hell. Step 1: Make all of your employees remember some random and ridiculous 6-8 digit code, just to login. Step 2: Make a design that is so insanely difficult to maneuver, that everyone will fail and you will spend your HR life correcting everyone and training and re-training and re-training Step 3: spend your days looking for something, anything else to replace it.