I would say Paylocity is okay I would say Paylocity is okay. I dont like the customer service process, but Im sure they are trying to improve. At my current company we use it for payroll and onboarding, I wanted to see if they ATS was good, but def. not good enough.

We switched from ADP to Paylocity We switched from ADP to Paylocity - what a dream. This company knows what they are doing; their customer service is informed and prompt in replying. The software is VERY user friendly; the payroll tax returns are easy to find and download. If you are using ADP - I HIGHLY recommend switching to Paylocity; the conversion was so simple and this is just a great company.

This company has horrible customer… This company has horrible customer service. I was told they have a general ledger team but was not told until after the switch that they dont talk to clients. No mistakes get fixed. Even their own employees can manage the system its do complicated. I switched in October big mistake. I have yet to get anything fixed. Time and labor doesnt work employees cant clock in or out most of the time. Support is they send you a number to go to their help center put that number in and watch a video. They do not assist with any fixes. The account manager only communicates by email. Several hours or days in between responses. Im not happy with the system.

This company is an unmitigated… This company is an unmitigated disaster. Their answer to any and all problems is a token effort with no resolution and no follow-up. They must get a "to do" list, they check off the box as "completed" after doing nothing and then one doesn't hear fromt them again. I get bounced around from department to department, they might make a token call from an anonymous phone number but when I try returning their calsl I can never reach the person who called. The sales department made promises they cannot or will not fulfill and then throw you to the dreadful "support" wolves. Is there a good payroll company out there? I've been in business since 1998 and I've yet to find one. Surely it's not Paychex or ADP either.

Locked out just about every time I go… Locked out just about every time I go to use it , it constantly changes passwords I update the passwords and it's a random chance game if the site will let me on or not . whoever runs the IT is a retar ded as s-clown I have been asking my company to please switch to any other pay site as this one is a total sh it show