Jeanne Pence
GBVery professional from start to finish Very professional from start to finish. Great communication with both my driver and dispatch to make sure I knew who was coming and when. Also very good driver in heavy interstate traffic. Highly recommend Shuttlefare!
John Johnson Johnny
GBShuttlefare.com sells bookings to our… Shuttlefare.com sells bookings to our company with no aggreement, forwarding of information, or sharing of funds to pay for the rides they book. I have no idea how they can have any decent reviews. Owner of Rapid Shuttle in Rapid city SD has informed them to cease and desist but folks are still walking up thinking they booked thru us. Better Business Beureu gives them an F Rating. nuff said.
David Maine
GBThe reservation and checkout processes… The reservation and checkout processes were easy to navigate, and confirmation was quick with all the information needed. Will have more to say after the service actually happens. We ended up having to cancel our reservation because of a change in plans. It was fairly easy to do, but two things were a bit frustrating. First, the agent said they were going to send a confirmation email on the cancellation, but I never received it until I called and asked a second time. The other issue was that I wasn't made aware there would be a cancellation charge....$5 was withheld on the refund. It wouldn't have changed our decision, but would have felt better knowing that upfront.
John Hartley
AUHassle free Airport Transfer Wanted to use this service for one way trip to Gold coast airport from surfers paradise. Got nearly to end of booking and lost internet connection, however I received an email the next morning asking if I still wanted to continue,which I did with out any issues. Online payment was also hassle free. I have just received my confirmation email detailing our pick up details. Excellent professional service would recommend
Lawrence
GBAsked For ShuttleFare, Got Uber! An odd experience that worked out great...I tried to schedule an Uber ride from the Denver airport to my hotel a few days in advance, but Uber said no drivers were available. I immediately checked with Shuttlefare, and it got me an Uber ride! When the time came for my ride, Shuttlefare texted me instructions that led to the Uber ride, telling me who the Uber driver was, her phone number, and the car she was driving. Shuttlefare also asked for confirmation that I got my ride to make sure everything went well, which it did. Thanks, Shuttlefare!