The reservation and checkout processes… The reservation and checkout processes were easy to navigate, and confirmation was quick with all the information needed. Will have more to say after the service actually happens. We ended up having to cancel our reservation because of a change in plans. It was fairly easy to do, but two things were a bit frustrating. First, the agent said they were going to send a confirmation email on the cancellation, but I never received it until I called and asked a second time. The other issue was that I wasn't made aware there would be a cancellation charge....$5 was withheld on the refund. It wouldn't have changed our decision, but would have felt better knowing that upfront.

Awesome service Our driver met us at Tahiti Int airport with a sign & two lei! He had the details for our accommodation & even stayed with us until he knew we were inside. In addition he had cold bottles of water for us & insisted on carrying our two suitcases. A wonderful welcome & service at 1.30am

Great Experience. The driver William was very friendly and made me feel comfotable. He was at the airport within five minutes of me calling the number provided in the instruction. The person on the phone gave me a description of the car and called me back to make sure the driver had arrived. This was my first time and it was a great experience.

Very professional from start to finish Very professional from start to finish. Great communication with both my driver and dispatch to make sure I knew who was coming and when. Also very good driver in heavy interstate traffic. Highly recommend Shuttlefare!

Hassle free Airport Transfer Wanted to use this service for one way trip to Gold coast airport from surfers paradise. Got nearly to end of booking and lost internet connection, however I received an email the next morning asking if I still wanted to continue,which I did with out any issues. Online payment was also hassle free. I have just received my confirmation email detailing our pick up details. Excellent professional service would recommend