Kim
GBCorrected my mistake with no problem I requested the wrong date and was able to call to get it corrected with no problem and the customer service rep was extremely helpful and even had me laughing at my silly mistake. Price was extremely reasonable and our driver was most pleasing. Engaged us in conversation and made a thirty minute ride seem like minutes!
Jeanne Pence
GBVery professional from start to finish Very professional from start to finish. Great communication with both my driver and dispatch to make sure I knew who was coming and when. Also very good driver in heavy interstate traffic. Highly recommend Shuttlefare!
Rose
GBGreat Experience. The driver William was very friendly and made me feel comfotable. He was at the airport within five minutes of me calling the number provided in the instruction. The person on the phone gave me a description of the car and called me back to make sure the driver had arrived. This was my first time and it was a great experience.
John Johnson Johnny
GBShuttlefare.com sells bookings to our… Shuttlefare.com sells bookings to our company with no aggreement, forwarding of information, or sharing of funds to pay for the rides they book. I have no idea how they can have any decent reviews. Owner of Rapid Shuttle in Rapid city SD has informed them to cease and desist but folks are still walking up thinking they booked thru us. Better Business Beureu gives them an F Rating. nuff said.
Consumer
GBFantastic service and communication Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. So we arrived much later than expected. This was an easy process and made it less stressful. Our ride scheduled thru lift was excellent. Communication and follow up was excellent. Such a great website. I will use it again for sure!