I would NOT recommend Shuttlefare I would NOT recommend Shuttlefare. My reservation made weeks in advance was cancelled because of an address issue they insisted they couldn’t change. The new reservation was 3 times the original amount. Also, I was unable to get thru on the ONE dispatch line when I arrived 2 hours early. I just had to wait the 2 hours at the port because I could not contact them. There’s NO CHAT on their website tho they advertise so. Beware!!!!

Shuttlefare.com sells bookings to our… Shuttlefare.com sells bookings to our company with no aggreement, forwarding of information, or sharing of funds to pay for the rides they book. I have no idea how they can have any decent reviews. Owner of Rapid Shuttle in Rapid city SD has informed them to cease and desist but folks are still walking up thinking they booked thru us. Better Business Beureu gives them an F Rating. nuff said.

The reservation and checkout processes… The reservation and checkout processes were easy to navigate, and confirmation was quick with all the information needed. Will have more to say after the service actually happens. We ended up having to cancel our reservation because of a change in plans. It was fairly easy to do, but two things were a bit frustrating. First, the agent said they were going to send a confirmation email on the cancellation, but I never received it until I called and asked a second time. The other issue was that I wasn't made aware there would be a cancellation charge....$5 was withheld on the refund. It wouldn't have changed our decision, but would have felt better knowing that upfront.

Driver was on time Driver was on time, friendly. Easy to make reservations on-line and when I needed additional help, the person I spoke to on the phone was very helpful.

Saved me time and money! Shuttlefare.com's website was user friendly, offering streamlined options and booking process, which also saved me $20 vs the provider's company website.