David Maine
GBThe reservation and checkout processes… The reservation and checkout processes were easy to navigate, and confirmation was quick with all the information needed. Will have more to say after the service actually happens. We ended up having to cancel our reservation because of a change in plans. It was fairly easy to do, but two things were a bit frustrating. First, the agent said they were going to send a confirmation email on the cancellation, but I never received it until I called and asked a second time. The other issue was that I wasn't made aware there would be a cancellation charge....$5 was withheld on the refund. It wouldn't have changed our decision, but would have felt better knowing that upfront.
Kim
GBCorrected my mistake with no problem I requested the wrong date and was able to call to get it corrected with no problem and the customer service rep was extremely helpful and even had me laughing at my silly mistake. Price was extremely reasonable and our driver was most pleasing. Engaged us in conversation and made a thirty minute ride seem like minutes!
Susan
NZAwesome service Our driver met us at Tahiti Int airport with a sign & two lei! He had the details for our accommodation & even stayed with us until he knew we were inside. In addition he had cold bottles of water for us & insisted on carrying our two suitcases. A wonderful welcome & service at 1.30am
Amie Borden
GBIsaias Reis was such a wonderful driver… Isaias Reis was such a wonderful driver and pick up and host to us. Fantastic service great communication so friendly could not ask for a better person to pick us up after a long flight. Both times bang on time no issues at all and great price also. Would recommend this pick up to anyone looking and if they are lucky enough to get Isaias they are getting more than value for money. Can’t thank him enough 😃
Tram Le
GBSmooth and efficient As soon as the plane landed, I received text giving instructions to catch the Lyft ordered. The plane arrived 30 min early. We were shortly with the driver to our destination. The key point for this smooth operation was due to the dispatcher who was in constant communication. The pick up area was 31B.