Very professional from start to finish Very professional from start to finish. Great communication with both my driver and dispatch to make sure I knew who was coming and when. Also very good driver in heavy interstate traffic. Highly recommend Shuttlefare!

Good service Roundtrip price was less expensive then if I booked each trip separately with Uber. They communicated through text and were somewhat prompt to respond. Driver information was transmitted before pickup and they got me to where I was going. Overall a good experience.

The reservation and checkout processes… The reservation and checkout processes were easy to navigate, and confirmation was quick with all the information needed. Will have more to say after the service actually happens. We ended up having to cancel our reservation because of a change in plans. It was fairly easy to do, but two things were a bit frustrating. First, the agent said they were going to send a confirmation email on the cancellation, but I never received it until I called and asked a second time. The other issue was that I wasn't made aware there would be a cancellation charge....$5 was withheld on the refund. It wouldn't have changed our decision, but would have felt better knowing that upfront.

Hassle free Airport Transfer Wanted to use this service for one way trip to Gold coast airport from surfers paradise. Got nearly to end of booking and lost internet connection, however I received an email the next morning asking if I still wanted to continue,which I did with out any issues. Online payment was also hassle free. I have just received my confirmation email detailing our pick up details. Excellent professional service would recommend

I would NOT recommend Shuttlefare I would NOT recommend Shuttlefare. My reservation made weeks in advance was cancelled because of an address issue they insisted they couldn’t change. The new reservation was 3 times the original amount. Also, I was unable to get thru on the ONE dispatch line when I arrived 2 hours early. I just had to wait the 2 hours at the port because I could not contact them. There’s NO CHAT on their website tho they advertise so. Beware!!!!