Haven't ridden yet (that's next… Haven't ridden yet (that's next month!), but the on-line reservation process was straightforward & easy. It's nice to know that we have a ride secured, after a long day of travel to an airport that we don't know our way around very well. Better than renting a car, navigating unfamiliar roads, and having to worry about parking and rental return at the other end.

Smooth and efficient As soon as the plane landed, I received text giving instructions to catch the Lyft ordered. The plane arrived 30 min early. We were shortly with the driver to our destination. The key point for this smooth operation was due to the dispatcher who was in constant communication. The pick up area was 31B.

Fantastic service and communication Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. So we arrived much later than expected. This was an easy process and made it less stressful. Our ride scheduled thru lift was excellent. Communication and follow up was excellent. Such a great website. I will use it again for sure!

Corrected my mistake with no problem I requested the wrong date and was able to call to get it corrected with no problem and the customer service rep was extremely helpful and even had me laughing at my silly mistake. Price was extremely reasonable and our driver was most pleasing. Engaged us in conversation and made a thirty minute ride seem like minutes!

I would NOT recommend Shuttlefare I would NOT recommend Shuttlefare. My reservation made weeks in advance was cancelled because of an address issue they insisted they couldn’t change. The new reservation was 3 times the original amount. Also, I was unable to get thru on the ONE dispatch line when I arrived 2 hours early. I just had to wait the 2 hours at the port because I could not contact them. There’s NO CHAT on their website tho they advertise so. Beware!!!!