Shuttlefare.com

220 Old Boston Post Rd, 06475, Old Saybrook, United States
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4.55
Based on 20 Reviews

5

85.00%

4

5.00%

3

0.00%

2

0.00%

1

10.00%
About Shuttlefare.com

ShuttleFare.com AIRPORT SHUTTLE SERVICE - Compare shuttle rates for more than 65 US Airports. Now offering SuperShuttle Blue Van service.

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David Maine
GB

The reservation and checkout processes… The reservation and checkout processes were easy to navigate, and confirmation was quick with all the information needed. Will have more to say after the service actually happens. We ended up having to cancel our reservation because of a change in plans. It was fairly easy to do, but two things were a bit frustrating. First, the agent said they were going to send a confirmation email on the cancellation, but I never received it until I called and asked a second time. The other issue was that I wasn't made aware there would be a cancellation charge....$5 was withheld on the refund. It wouldn't have changed our decision, but would have felt better knowing that upfront.

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Tram Le
GB

Smooth and efficient As soon as the plane landed, I received text giving instructions to catch the Lyft ordered. The plane arrived 30 min early. We were shortly with the driver to our destination. The key point for this smooth operation was due to the dispatcher who was in constant communication. The pick up area was 31B.

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Jennie Belzer
GB

I would NOT recommend Shuttlefare I would NOT recommend Shuttlefare. My reservation made weeks in advance was cancelled because of an address issue they insisted they couldn’t change. The new reservation was 3 times the original amount. Also, I was unable to get thru on the ONE dispatch line when I arrived 2 hours early. I just had to wait the 2 hours at the port because I could not contact them. There’s NO CHAT on their website tho they advertise so. Beware!!!!

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Angeline
GB

Great rates, reservations pre-scheduled, AWESOME I worried about pre-scheduling a ride to the airport for 5 adult passengers with luggage. I looked for options online and found Shuttlefare. What a relief! Registration and scheduling a ride from home to the airport was a painless process. Rates and options were listed. I was able to choose the best rate and option to fit our need. I received immediate confirmation of the transaction. Thanks very much!

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RLG
GB

Excellent Total Experience! The communication was claer and informative after I made the reservation, and the driver who picked us up at the airport (same one who returned us there) was professional and courteous...and on time (even though the pick up was at 4:00 AM).

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