Consumer
GBFantastic service and communication Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. So we arrived much later than expected. This was an easy process and made it less stressful. Our ride scheduled thru lift was excellent. Communication and follow up was excellent. Such a great website. I will use it again for sure!
Stephen Smith
GBGood service Roundtrip price was less expensive then if I booked each trip separately with Uber. They communicated through text and were somewhat prompt to respond. Driver information was transmitted before pickup and they got me to where I was going. Overall a good experience.
Kim
GBCorrected my mistake with no problem I requested the wrong date and was able to call to get it corrected with no problem and the customer service rep was extremely helpful and even had me laughing at my silly mistake. Price was extremely reasonable and our driver was most pleasing. Engaged us in conversation and made a thirty minute ride seem like minutes!
Jennie Belzer
GBI would NOT recommend Shuttlefare I would NOT recommend Shuttlefare. My reservation made weeks in advance was cancelled because of an address issue they insisted they couldn’t change. The new reservation was 3 times the original amount. Also, I was unable to get thru on the ONE dispatch line when I arrived 2 hours early. I just had to wait the 2 hours at the port because I could not contact them. There’s NO CHAT on their website tho they advertise so. Beware!!!!
PAUL ARNOLD-SCHUTTA
CASaved me time and money! Shuttlefare.com's website was user friendly, offering streamlined options and booking process, which also saved me $20 vs the provider's company website.