Susan
NZAwesome service Our driver met us at Tahiti Int airport with a sign & two lei! He had the details for our accommodation & even stayed with us until he knew we were inside. In addition he had cold bottles of water for us & insisted on carrying our two suitcases. A wonderful welcome & service at 1.30am
Consumer
GBFantastic service and communication Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. So we arrived much later than expected. This was an easy process and made it less stressful. Our ride scheduled thru lift was excellent. Communication and follow up was excellent. Such a great website. I will use it again for sure!
PAUL ARNOLD-SCHUTTA
CASaved me time and money! Shuttlefare.com's website was user friendly, offering streamlined options and booking process, which also saved me $20 vs the provider's company website.
David Maine
GBThe reservation and checkout processes… The reservation and checkout processes were easy to navigate, and confirmation was quick with all the information needed. Will have more to say after the service actually happens. We ended up having to cancel our reservation because of a change in plans. It was fairly easy to do, but two things were a bit frustrating. First, the agent said they were going to send a confirmation email on the cancellation, but I never received it until I called and asked a second time. The other issue was that I wasn't made aware there would be a cancellation charge....$5 was withheld on the refund. It wouldn't have changed our decision, but would have felt better knowing that upfront.
Tram Le
GBSmooth and efficient As soon as the plane landed, I received text giving instructions to catch the Lyft ordered. The plane arrived 30 min early. We were shortly with the driver to our destination. The key point for this smooth operation was due to the dispatcher who was in constant communication. The pick up area was 31B.