David Maine
USThe reservation and checkout processes… The reservation and checkout processes were easy to navigate, and confirmation was quick with all the information needed. Will have more to say after the service actually happens. We ended up having to cancel our reservation because of a change in plans. It was fairly easy to do, but two things were a bit frustrating. First, the agent said they were going to send a confirmation email on the cancellation, but I never received it until I called and asked a second time. The other issue was that I wasn't made aware there would be a cancellation charge....$5 was withheld on the refund. It wouldn't have changed our decision, but would have felt better knowing that upfront.
AnJuan Thomas
USFantastic Home-to-Airport Service I had a great experience Rush Hour Limo via Shuttlefare. The driver, Jean Cadet, was very professional. He texted me about 30 minutes prior to notify me that he was en route and texted again once he was outside (he arrived 7 minutes early). He was dressed professionally and the vehicle was clean and professionally appealing. Jean loaded all of the bags into the vehicle and made sure the young children were adequately seated before departing. Once at the airport, he unloaded everything and made sure we were good to go before departing.
Paul
USHaven't ridden yet (that's next… Haven't ridden yet (that's next month!), but the on-line reservation process was straightforward & easy. It's nice to know that we have a ride secured, after a long day of travel to an airport that we don't know our way around very well. Better than renting a car, navigating unfamiliar roads, and having to worry about parking and rental return at the other end.
Amie Borden
GBIsaias Reis was such a wonderful driver… Isaias Reis was such a wonderful driver and pick up and host to us. Fantastic service great communication so friendly could not ask for a better person to pick us up after a long flight. Both times bang on time no issues at all and great price also. Would recommend this pick up to anyone looking and if they are lucky enough to get Isaias they are getting more than value for money. Can’t thank him enough 😃
Lawrence
USAsked For ShuttleFare, Got Uber! An odd experience that worked out great...I tried to schedule an Uber ride from the Denver airport to my hotel a few days in advance, but Uber said no drivers were available. I immediately checked with Shuttlefare, and it got me an Uber ride! When the time came for my ride, Shuttlefare texted me instructions that led to the Uber ride, telling me who the Uber driver was, her phone number, and the car she was driving. Shuttlefare also asked for confirmation that I got my ride to make sure everything went well, which it did. Thanks, Shuttlefare!