JHilton
GRJust plain awesomeness!!! I’m so happy with this amazing company. I had a medical emergency in a forging country, traveling alone and Centauro worked with me. I think they picked up the car- I was at the hospital! Thanks for being awesome
Djordje Cvjetinovic
CHGuys are total scammers Guys are total scammers, do not use them. The rental company declined to give me the car and gave me a confirmation document so i can get a refund from CarTrawler. They told me oops we cant refund you and took my money for nothing. Do not use them! Go directly to a rental company. This is a total scam company
Robert
SKIf one of the coYou have to be careful which specific company you choose when choosing through CarTrawlermpanies (in my case… If one of the companies (in my case MEX) offers a vehicle in a certain category or something similar to it, then it should be available in the ordered category, I ordered and paid for the car a long time in advance and therefore I would expect equipment close to 100% satisfaction. This is not about the CarTrawler company, but about the company for which it mediated the car rental, i.e. MEX
Matthew
USStole my money in colombia I booked a car through carngo/cartrawler for an afterhours pickup when my plane landed. When I got there the office was closed and security turned me away. When I went back the next day the clerk at rentafacil told me that they don't book through third parties and there was no car reserved for me. Now cartrawler and rentafacil have me listed as a noshow and I can't get a refund. They stole $300 from me Feb 3 2024 CO844553460. Cartrawler replied Reply from CarTrawler 6 hours ago Dear Matthew, Unfortunately, we will not be able to review your refund request at this time as you have logged a dispute with your card provider regarding the payment. As a chargeback case is now open, the matter rests with your card provider who will conduct an investigation to determine whether or not a refund will be processed from their side. I would advise you to reach out to your bank for further updates at this time as we don’t have visibility on the resolution. Kind Regards, Mahmoud The chargeback has been closed for over a week. Cartrawler showed my bank that I am listed as a no show, and so the bank has denied my claim. The money remains stolen. I called the cartrawler office in Dublin. They refuse to issue a refund.
HANNAH
AUEasy to find desk Easy to find desk, quick and efficient Had booked a small car knowing the narrow roads, given bigger car. Partly my fault as I didn’t ask enough questions about charging, had to return for the info 2 days later.