uShip

205 E. Riverside Dr, 78704, Austin, United States
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4.25
Based on 20 Reviews

5

75.00%

4

5.00%

3

5.00%

2

0.00%

1

15.00%
About uShip

uShip is the world’s first and largest shipping marketplace. Consumers and businesses can compare and book bids from hundreds of thousands of customer-reviewed transportation service providers, ranging from independent owner-operators to the largest freight carriers and brokers. Customers save money and service providers use their empty cargo space.

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Syed
GB

Wonderful experience so far Wonderful experience so far, Uship team is very helpful in all aspects.

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Jackson
GB

Great working with Uship! I had some delays with the shipper. UShip support was great. They responded quickly, followed up several times, etc. I highly recommend using them. My order was for a 620 lb LTL pickup delivered to my home. And the pricing was much better than the pickup location was offering.

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Rob Renwick
GB

Hit or Miss When you place a shipment for tender on UShip, it's a real coin toss as to the offers you'll get. UShip don't seem to vet the shippers very well (if at all), before allowing them to bid for your shipment. In my experience, you can get anything from a professional transport company to a guy with a pickup truck and a cell phone bidding for your shipment, and it's not always easy to tell one from the other. The shipper I chose, came in with the lowest bid (by far), had mostly good reviews and assured me he could pickup and deliver my new motorcycle within the timeframe I had specified. Once he had secured my business, I wrote three separate emails to him, none of which were answered. When I eventually managed to contact him by phone, he said he was backed-up and wouldn't be able to pick up my shipment "for about a week and a half" (I'd already been waiting 10 days and was at the end of my requested pickup window). I told him this wasn't acceptable, wasn't what he promised, and cancelled on UShip. He came back with some excuses, but I cancelled anyway. UShip processed my cancellation and refunded my money 7 days later. Also, there is no telephone support, which is not reassuring. When you call the UShip support number it tells you to email or text them. They did get back to me within a few hours of having emailed and texted them though. I can't really fault UShip themselves, as, in my case at least, they did what they said they would, *however* the reliability and professionalism of the shippers seems very variable, so the whole concept is flawed in my opinion. Especially as UShip don't seem to want to get involved if things go awry. In the end, I'm now paying more than double to have a well known, professional motorcycle transport company move my motorcycle, which is what I should've done in the first place. Many people have had success with UShip, but there are many cancellations and horror stories too, so...

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Jeffrey E
GB

Alex from Janal Transport and our 1957 Airstream Janal Transport towed our 1957 Airstream from CA to OR, and was by far our best-ever shipping experience! Alex was an absolute professional, from helping get new tires installed, to driving through a snowstorm, to backing our new trailer into a very tight fit upon delivery. Just hire him, he'll exceed every expectation.

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Mike Friedl
GB

Personal car ship, VA to CO. I've shipped personal cars previously and the UShip platform works well. Ultimately shipping is a per mile, logistical business. Have patience as it's not an exact science so the pickup and delivery is never exact. May be few days earlier or later than you expect. The hauler was super nice and the pickup/delivery was perfect using an open rig. Thanks again and I'll need a return quote in 6 months! :)

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