If I could have given this company zero… If I could have given this company zero stars then I would have. I have been waiting nearly six months for two weeks holiday pay and it isn't the fault of my manager, it's the reliance that my company has in using SD WORX... I can only presume that they use them because they are cheap

Unbelievably incompetent and flaky software We are a small charity. I have spent the last three days alternatively being locked out on one account and unable to see any reporting on another because of "licensing" issues where they fail to remove an administrator and the others are prevented from access or lack the privileges.. Insanely, email help is rejected because the email address (same as used to login with) is unknown to their system. Spent one and a half hours waiting on the phone. The reports system is archaic, technical support unavailable and customer service simply dim. So spending THREE days waiting to download the correct EOY GTN's All this for a higher cost than most. Even a bargepole needs to keep its distance. The single star rating I've given is far too high

Terrible app Terrible app. When your password expires good luck. Just keeps looping back to change password. Even when using suggested password it still loops back. Finally when you try to reset password it doesn’t recognize your username. I would have given it zero stars if I could.

Terrible Website If you are planning to use SD Worx for any reason, I strongly advise against it. It is extremely buggy, difficult to use and has very low security as it has been cyber-attacked and had to shutdown its UK branch temporarily. But not only is it a bad website, it is difficult to use and there are simply much better alternatives, such as ADP.

An absolutely diabolical company This is an absolutely diabolical company. I and so many of my colleagues regularly get our pay messed up. Some colleagues are underpaid and need to rely on food banks, others are overpaid and lose social security payments as a result - then get the overpayment clawed back. The payslip is unintelligible and there is no accountability from the company. If you are thinking of outsourcing your payroll to this incompetent bunch of cowboys, do your employees a massive favour and avoid this company.