Croatia Tour with RSD Travel Croatia Tour Dream hotel (Nightmare Hotel) 24/10/23. Phone call to RSD @ 1.54pm Re: asked to relocate the bus group to another hotel on arrival as Pearl Beach Hotel was well below standard. Recorded call. No return call as promised. 1: room allocated looking over building site, smelt smoke, patio door handle broken, rusty metal fitments in bathroom. Was changed to better room but still faults eg:curtains hanging off rail. Room cleaned only when asked to do so. 2: food buffet not “gourmet”. Warm food turned regularly. Left overs reserved for whole week. Flies and wasps everywhere hence many down with stomach bugs. 3: hotel had closed for season, reopened for RSDq tours, staff disgruntled. In desperate need of refurbishment. 4: whole area closed down scruffy and had to go by bus anywhere that was decent. 5: tour guide not pleasant obviously didn’t want to be there. 6: hard sell at factories which is to be expected. But 2 days wasted on hard sell shopping. Unacceptable. 7: as has already been said in other reviews, not given opportunity to pay for packages on arrival but rather we were forced to pay in advance by guide, again not acceptable. Will NEVER use RSD in the future. Suggest others not do so either.

If I could have given this company zero… If I could have given this company zero stars then I would have. I have been waiting nearly six months for two weeks holiday pay and it isn't the fault of my manager, it's the reliance that my company has in using SD WORX... I can only presume that they use them because they are cheap

This is absolutely awful to use you… This is absolutely awful to use you have to create a new password every 2 minutes it's horrendous 😫

Just noticed theres a lot of bad… Just noticed theres a lot of bad revieuws here i wonder why. whenever i call them they help me instantly, when i sold my vacation days i had the money within 2 days, pretty much anything u ask for is taken care of within a matter of minutes. so 5 stars from me.

Website has been down for weeks now.... The website has been down for the best part of two and a half weeks now, meaning staff cannot access their pay slips or book holidays using the app/website. There seems to be no improvement after checking it everyday.