palmerjabrill
GBDevan Young Devan Young Mr.Young was absolutely sensational in this whole process since we walked in the door and gave us more knowledge about things we were unsure of. Truly made this experience so helpful and definitely will refer everyone to him and easterns.
Michelle Horton
GBThe best place to go get your car! Broadus helped me get my car, he didn’t haggle with me to get another vehicle. The exact car I wanted (Honda accord ex) is what I left the dealership with. All of the sales associates at Easterns are intelligent men who know how to help when you need it. Another gentleman (Sean) also helped my dad a few weeks back to get his Acura ILX. Believe me when I tell you, these guys are here to help and will make sure you leave with something you love at an affordable price. Thank you guys once again!
Janice Marie Scott
GBLied to and Cheated out of Money I am a pediatric nurse working 60 plus hours aweek a veteran and a senior who was a victim of shady ? Illegal dealings by Eastern Automotive in Frederick, MD .They took back vehicle, still have my down-payment 2,500 and my trade in with UNSIGNED title.This was not due to a decline from finance company ,but because finance company during welcome and contract review made me aware of undisclosed to me charges on my contract. They advised if I didn't want services to tell dealership as not dependant on loan.I did and they refused to cancel or remove from contract and called me a liar threatened police and 3 large men came and took vehicle saying I had no right to car.I am going thru alot Ive had to rent a car to get to work. I am so stressed and still not understanding why this happened or how it was legal, as I had tentative approval from other finance companies as well and told them that if only they removed 4638 in services unneeded not told about. They refused to negotiate were rude and threatening and since they took vehicle Ive heard northing from dealer or the customer service office that promised help.My ?about my trade went unanswered as did my request for refund, I have hired an attorney and filed several complaints, but this is and has been one of the worse experiences of my life. I had the vehicle 9 days but have paid insurance on it for a month.
Robin Taylor
GBMr Devan Young made the experience with… Mr Devan Young made the experience with buying a car with my son exceptional great. He was very knowledgeable about cars and was not the type to just want your money. I would send anyone I know and telling anyone if you need or looking to buy a car he is your man. I wish I could give him more than 5 stars. Just joyful experience.
John Diehl
GBBroken promises Broken promises. Sold me LoJack without telling me it was built in. LoJack does not work and will not give refund. Promised two keys and full tank of gas. Didn’t happen. Will not make right. Buyer beware!!!!