Lied to and Cheated out of Money I am a pediatric nurse working 60 plus hours aweek a veteran and a senior who was a victim of shady ? Illegal dealings by Eastern Automotive in Frederick, MD .They took back vehicle, still have my down-payment 2,500 and my trade in with UNSIGNED title.This was not due to a decline from finance company ,but because finance company during welcome and contract review made me aware of undisclosed to me charges on my contract. They advised if I didn't want services to tell dealership as not dependant on loan.I did and they refused to cancel or remove from contract and called me a liar threatened police and 3 large men came and took vehicle saying I had no right to car.I am going thru alot Ive had to rent a car to get to work. I am so stressed and still not understanding why this happened or how it was legal, as I had tentative approval from other finance companies as well and told them that if only they removed 4638 in services unneeded not told about. They refused to negotiate were rude and threatening and since they took vehicle Ive heard northing from dealer or the customer service office that promised help.My ?about my trade went unanswered as did my request for refund, I have hired an attorney and filed several complaints, but this is and has been one of the worse experiences of my life. I had the vehicle 9 days but have paid insurance on it for a month.

could it be better… there is a nice place but the services and prices are not so good

Devan Young is an amazing sales person. Devan Young is an amazing sales person. He has an Amazon worth ethic, really respectful and professional at all time. Was extremely helpful and explained everything to me. I will definitely be coming back for another vehicle

Devan Young Devan Young Mr.Young was absolutely sensational in this whole process since we walked in the door and gave us more knowledge about things we were unsure of. Truly made this experience so helpful and definitely will refer everyone to him and easterns.

This location was great This location was great! The staff were very patient and caring especially my sales rep, Martin! He was so patient working with my father who’s English is limited and spent a lot of time on my family to help us the best way... really appreciated his effort and definitely recommend Martin!! 👍🏻