Easterns Automotive Group

8 Locations, Sterling,VA | Alexandria,VA | Temple Hills, MD | Hyattsville, MD | Laurel, MD | Baltimore, MD | Glen Burnie, MD | Frederick, MD, United States
image
4.30
Based on 20 Reviews

5

80.00%

4

0.00%

3

5.00%

2

0.00%

1

15.00%
About Easterns Automotive Group

Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia.

Tags
Contact Info
  • 8 Locations, Sterling,VA | Alexandria,VA | Temple Hills, MD | Hyattsville, MD | Laurel, MD | Baltimore, MD | Glen Burnie, MD | Frederick, MD, United States

You need to Login first to submit your review.

image
Michelle Horton
GB

The best place to go get your car! Broadus helped me get my car, he didn’t haggle with me to get another vehicle. The exact car I wanted (Honda accord ex) is what I left the dealership with. All of the sales associates at Easterns are intelligent men who know how to help when you need it. Another gentleman (Sean) also helped my dad a few weeks back to get his Acura ILX. Believe me when I tell you, these guys are here to help and will make sure you leave with something you love at an affordable price. Thank you guys once again!

image
Janice Marie Scott
GB

Lied to and Cheated out of Money I am a pediatric nurse working 60 plus hours aweek a veteran and a senior who was a victim of shady ? Illegal dealings by Eastern Automotive in Frederick, MD .They took back vehicle, still have my down-payment 2,500 and my trade in with UNSIGNED title.This was not due to a decline from finance company ,but because finance company during welcome and contract review made me aware of undisclosed to me charges on my contract. They advised if I didn't want services to tell dealership as not dependant on loan.I did and they refused to cancel or remove from contract and called me a liar threatened police and 3 large men came and took vehicle saying I had no right to car.I am going thru alot Ive had to rent a car to get to work. I am so stressed and still not understanding why this happened or how it was legal, as I had tentative approval from other finance companies as well and told them that if only they removed 4638 in services unneeded not told about. They refused to negotiate were rude and threatening and since they took vehicle Ive heard northing from dealer or the customer service office that promised help.My ?about my trade went unanswered as did my request for refund, I have hired an attorney and filed several complaints, but this is and has been one of the worse experiences of my life. I had the vehicle 9 days but have paid insurance on it for a month.

image
Mary Condon
GB

Go see Jared. You will not be disappointed! I dealt with Easterns on Pulaski Highway in Baltimore, Maryland. My salesman's name was Jared and he was AMAZING!!, The process was very easy. He was extremely professional and courteous and very knowledgeable on the different vehicles I was interested in. He did not make me feel pressured and was extremely patient with me and my indecisive nature. I would recommend Easterns and Jared to anybody!!

image
Robin Taylor
GB

Mr Devan Young made the experience with… Mr Devan Young made the experience with buying a car with my son exceptional great. He was very knowledgeable about cars and was not the type to just want your money. I would send anyone I know and telling anyone if you need or looking to buy a car he is your man. I wish I could give him more than 5 stars. Just joyful experience.

image
Lindell Street
GB

100% Customer Service It was a Friday night after work, I was tired & irritated. Thanks to Devan Young’s great customer service, I had a very pleasant experience!! I was not pressured, he was real genuine, I didn’t feel judged due to my credit status! He answered all of my questions , took his time so I didn’t feel rushed! Car buying can be very intimidating, Devan is a real asset to Easterns!!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow