It was exactly as it says for one star … I am really sorry but my experience was totally unacceptable and I had to face against very rude and unreasonable conduct with the person who claimed to be the owner of the business. I left my truck with them for transmission trouble and the following day they have inspected my truck and call and told me that I would need my transmission to be rebuilt. We agreed on the price and I gave them %50 deposit. I was also suggested that my transmission cooler to be replaced. I accepted that suggestion and have given them more business such as my oil and filter change and emission and inspection done for my truck as well. A week later they called me and said my truck was ready for pick up. When I went to pick up my truck, I've noticed that my service engine light and abs lights were both on my dashboard during my test drive. They were not on when I left my truck and they had never told me or mention anything about the lights were being on until the day I went to the shop for pick up my truck. I was trying to explain how unacceptable this situation was but all I had in return was very rude conduct and treatment in front of my two daughters. They were both terrified and were crying. Unfortunately, I end up paying for extra parts and labor charges for the additional damages which were not there and I did not have them before but I only received a discount on half off for labor charges. Make sure take a video shots before dropping your car there so you don't have to go through what I have been through. Or be ready to pay for more at the end.

Great Service Great Service. I thought I had a transfer case or transmission rebuild on my hands which would have been really expensive. They found a much more minor issue and got my Landcruiser back on the road.

Good service, knowledgeable of how they make them. Good service, reminders to follow up after work is done. 10 day follow up is coming due. Was told to bring in after 500 miles only been less than half of that so far.

I have been to Cottman numerous times … I have been to Cottman numerous times and everytime, my husband and I have been very pleased with the pricing and the work. I thank God for a trust worthy business because in this day and time it is hard to find. God bless you for your honesty.and good work ethic.

I have already recommended my son I have already recommended my son, who received excellent service from you as well. Cottmans courtesy and expertise was unmatched.