Paycor

Montgomery Road 4811, 45212, Norwood, United States
image
1.40
Based on 20 Reviews

5

5.00%

4

0.00%

3

10.00%

2

0.00%

1

85.00%
About Paycor

Paycor creates HR software for leaders who want to make a difference. Paycor's Human Capital Management (HCM) platform aims to modernize every aspect of people management, from recruitment, onboarding and development, to payment and retention. For 30 years, Paycor states they have been listening to and partnering with leaders, so they know what they need: HR technology that saves time, analytics that provide actionable insights and dedicated support from HR experts. The vendor boasts more than 30,000 medium & small businesses using Paycor to help them solve problems and achieve their goals.

Tags
Contact Info

You need to Login first to submit your review.

image
Mary
GB

Paycor technical support is horrible Paycor technical support is horrible! Any problems, you have to resort to "chat' and the problems are assigned to some team which in reality is a big black hole! The sofware itself has some great features, however the lack of an assigned rep for your own account is the biggest issue when something is wrong. Technical knowledge to actually problem solve in a timely manner is non existent. Awful!

image
Unhappy customer
GB

The worst program for hourly employees The worst program for hourly employees. Paycor does not automatically add the correct taxes or overtime to an employee’s profile. Over time is NOT optional, neither are taxes!!!! Not only do taxes default to each employee but break and vacation tracking does not work. They know how to tell you what you want to hear. However implementing is a failure. Customer service is a joke. Long hold times and no call back when that option is chosen. Every department has customer service so no one can answer several questions. Unbelievable that they are still in business. The customer base must be salaried.

image
Scottysmobile
GB

They are the best ones for the whole world 🌎 They are the best ones that I have used… They are the best ones that I have used I tested them against other payroll companies and this one is the best. 💯🌎✌️See for yourself and I will guarantee you will be in good hands and safe for you and your family and friends and your company.

image
Unimpressed
GB

What a joke What a joke! Why do the have live "customer service" people on staff? They can't or won't do anything for the employee and hide behind the phrase "for security purposes, you need to contact your companies' payroll dept. or HR". WHY ARE THEY EVEN ANWSERING CALLS??? This platform is NOT user/consumer/enduser friendly and provides NO HELP for former employees of a company. There is no way to retrieve a final paystub nor a W2. How are they still in business with such BAD service? All flash and no class. Use another HRIS platform.

image
Xyz
GB

Paycor has the worst customer service… Paycor has the worst customer service and support for their clients. When you actually get ahold of someone, they don't know anything. It is hard to reach employees to get support. And worse, there isn't a department or option when calling to speak with someone regarding urgent same day payroll issues. They are supposed to be a payroll processing company but it can take 24+ hours to receive a response and then you get a new person each time and basically have to start over explaining the issues. No continuity among service and no dedicated customer service teams and no service department or group set up to handle immediate urgent payroll needs. It's ridiculous. It asks for date of experience but this is always an issue every time you need support.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow