Contacted them six times and they never… Contacted them six times and they never answered any of my questions. Canned answers are either we do not provide that type of support or take your unit to a dealer. Asking what remotes are compatible with what units AND if that combination is compatible with the automatic cold start feature they are promoting should not require a trip to a dealer. Worthless system was removed and replaced with one that had some customer service! Typical we have you money now we don't care about you company.

2018 Audi Q7 Great product. Works seamlessly with my Q7, antenna is barley visible from inside the vehicle, the factory fob was programmed to start with 3x press of the lock button and also came with two way fobs with excellent range. Couldn’t ask for more out of a remote starter system.

Worst Christmas present i have ever received. It would be great if the remote starter would start the car in cold weather. Mine wont start with the parking brake on. it wont stay running with the parking brake off. i have had it back to the professional installers 4 times now in the last year it still sucks. works great in warm weather, but when i really need it. it doesn't work, waist of money do not buy.

I've had nothing but excellent things to say I've had nothing but excellent things to say about this system. My remote just recently took a crap & I called support & they had a brand new one in no time. I love companies who have excellent customer service when it comes to making things right. The product itself is amazing & the best system there is.There are so many options & upgrades. I'm not being told to say this in any fashion. Real talk, it's impossible to not be completely satisfied with this product.

Made the best choice for a remote starter. Used a great installer, JDK Auto Sound and Security. Very clean and tight integration. The DRON Remote APP is very responsive, within a couple of seconds. The only issue I see is my temperature sensor registers higher than expected by about 6 degrees. This will effect the rear defroster from activating when it’s 32 degrees. Expect John of JDK to sort it out soon.