Paul Gene Da Silva
GBI have easily spent over 10k dollars… I have easily spent over 10k dollars with this company over the years building multiple cars, most recently i had ordered a complete glass kit for 500.00 . the kit came in missing 1 window and another one was not for my car. I contacted them to let them know and because it was past the return time they couldnt do anything other than offer me free shipping on purchasing to new windows, needless to say i wont be purchasing anything else on my future builds from this co. There website is also terrible it doesnt tell you when anything is out of stock ! so you order and pay for something and then surprise you get your order and there is stuff on back order !! Most every other co will tell you before you place the order to give you the oppurtunity to order it somewhere else !
Chat Everhart
GBCommunication has been terrible Communication has been terrible. I am on my 3rd time requesting a refund They don’t provide tracking numbers for items you order so you spend unnecessary amount of time contacting them to see what is going on Way to many classic car sites to order from that don’t have the headaches this place causes 1st and last time shopper with this group. Overall terrible experience
Andy Enax
GBCustomer service is awesome Customer service is awesome. I will always look for the parts I need here first. Even willing to spend a few dollars more if the need be, for the quality and service Ground Up provides. Thank you!
Paul
GBThe best Chevelle restoration parts company The best Chevelle restoration parts site period. Can't say enough about the customer service. As an example I was building my own cowl hood setup. I needed some measurements for the seal to go on the adapter I was fabricating. A staff member I called took some measurements for me and I was able to make it work. Of course I purchased the seal from Ground Up. Awesome people to work with.
Doug Carbaugh
GBShipping cost are insane!! Shipping cost are insane!! $19 dollar part $23 to ship!! We research other vendors moving forward. Please don't tell me it's because of Covid