SS 396 has at least one great employee SS 396 has at least one great employee. Caitlyn Padaigas. I've talked to several companies about an extremely difficult to find body parts for my El Camino. They all dismissed me as soon as they ran into difficulties even identifying the parts. Caitlyn stepped up and spent the necessary time to insure I was getting exactly what I wanted. SS 396 can thank her for my future business. As a Vietnam veteran, I totally appreciate those who recognize our service to the USA. Thanks again, Caitlyn. Couldn't have done it without YOU. Steve Fickler Wheat Ridge CO.

Your company has competitive pricing Your company has competitive pricing , and you always have stock , I have items on back order with other companies going on a year now . Thankyou for your great service , and looking forward to working with you as I come to completion of my 67 chevell, Thanks for all your hard work B.

Customer service is awesome Customer service is awesome. I will always look for the parts I need here first. Even willing to spend a few dollars more if the need be, for the quality and service Ground Up provides. Thank you!

mostly great, little bit not so great overall, from ordering to receiving my order everything went well. I would have given 5 stars but 1 item is on back order. When I asked about the item all i was told is we are out of stock and have no idea when it would be in. I didn't even get a response such as let me check with the vendor and we will get back to you. I am not happy with how that went.

Steering Wheel MixUp Ordered a Steering wheel for my Chevelle (green) They sent a red one. They wanted proof that's was red ... Seriously. I sent the proof. ok. Returned the wrong steering wheel asked for 2 day shipping of the correct wheel they said they don't do that. The girl was very rude and acts like no big deal so what owe screwed up. It took 3 weeks to get the first steering wheel. they have had the "Wrong" steering wheel now 3 days and still have not shipped out the "Correct one" I definitely will not do any more business with SS.396.com