Wrong parts. I placed an order for what I thought I needed but when I received the parts I realized it wasn't what I needed. I called and talked to one of the salesman and he helped me find what I needed.

The best Chevelle restoration parts company The best Chevelle restoration parts site period. Can't say enough about the customer service. As an example I was building my own cowl hood setup. I needed some measurements for the seal to go on the adapter I was fabricating. A staff member I called took some measurements for me and I was able to make it work. Of course I purchased the seal from Ground Up. Awesome people to work with.

I have easily spent over 10k dollars… I have easily spent over 10k dollars with this company over the years building multiple cars, most recently i had ordered a complete glass kit for 500.00 . the kit came in missing 1 window and another one was not for my car. I contacted them to let them know and because it was past the return time they couldnt do anything other than offer me free shipping on purchasing to new windows, needless to say i wont be purchasing anything else on my future builds from this co. There website is also terrible it doesnt tell you when anything is out of stock ! so you order and pay for something and then surprise you get your order and there is stuff on back order !! Most every other co will tell you before you place the order to give you the oppurtunity to order it somewhere else !

mostly great, little bit not so great overall, from ordering to receiving my order everything went well. I would have given 5 stars but 1 item is on back order. When I asked about the item all i was told is we are out of stock and have no idea when it would be in. I didn't even get a response such as let me check with the vendor and we will get back to you. I am not happy with how that went.

SS 396 has at least one great employee SS 396 has at least one great employee. Caitlyn Padaigas. I've talked to several companies about an extremely difficult to find body parts for my El Camino. They all dismissed me as soon as they ran into difficulties even identifying the parts. Caitlyn stepped up and spent the necessary time to insure I was getting exactly what I wanted. SS 396 can thank her for my future business. As a Vietnam veteran, I totally appreciate those who recognize our service to the USA. Thanks again, Caitlyn. Couldn't have done it without YOU. Steve Fickler Wheat Ridge CO.