Deserves 0 star Deserves 0 star. Car was never inspected. Car has nothing but problems between hundreds of dollars on new tires and the check engine light being on and it needs an entire catalytic converter assembly. The check engine light and tires should have been replaced at 0 cost. Over another 1000 in work. The so called mechanics there can't even change oil without stripping the plug completely out. Also refusing to let me see the so called inspection report they lied on this place should be shut down all you sell are lemons piece of crap vehicles. Wouldn't recommend this joke of a place to anyone. Haven't even had it 3 months and it's gonna break down at any time. Thanks for ripping me off and putting me in an unsafe vehicle for my kids. Don't know how any of you sleep at night ripping people off this bad.

How NOT to treat customers I was made to feel like it was an inconvenience for me to buy a vehicle. The 2 star rating I gave was only because the car itself is alright, but customer service was awful. Chad was the employee that made the sale. He was inattentive, and rude. He ruined my car buying experience. Normally when I buy vehicles a car salesmen comes out on the sales floor or parking lot to assist me. Instead, I was handed an umbrella and told to "go look" with absolutely no Information about the vehicle, history of, or even what services Oak Motors had done with the car before approval for sale. All questions I had were met with an attitude. Overall negative experience.

I hav e been purchasing cars for more… I hav e been purchasing cars for more that 35yrs, this was the easiest process ever. Great customer service, salesman was thorough explained everything. Was able to take care of everything on my computer, was told in advance what cars were available for me to choose from so I didn't waste time on something I couldn't afford. Excellent service

Oak motors is cool but I was giving… Oak motors is cool but I was giving tier 9 which is cars under 20k and they didn't have good options plus my interest rate they tact on was 10k on top of my payments, for it to be a second chance buy here pay here they screw you on high interest rates and over price their cars. I should of made a better decision then them. My sales representative was great and that's it.

I went to the Muncie Store for a… I went to the Muncie Store for a vehicle and after the 1st visit, I was never called back or followed up on. I then went to the Anderson Indiana branch where I was met with professionalism and kindness .The Manager and sales rep Trish were very helpful and within an hour ,I had my vehicle . Thank you Anderson In oak staff , Muncie Staff has a 1 star rating .