My 2013 Lancer My mother and i had visited both oak motors branches in Muncie and Anderson. We had really great experiences at both locations and felt the customer service was outstanding. Tish Fisher had gotten us into a beautiful 2013 lancer that i had wanted and guided us every step of the way without hesitation. She’s amazing at what she does! Devin suit at the Muncie location also kept in contact and provided a great experience!

That Will at the W. 38th st. location was real nice and professional That Will at the W. 38th st. location was nice and real professional about the whole transaction even when the 1st van I got broke down after only having it for 45 minutes he was very compassionate about it and kept telling me that he is sorry so I told him that it was not his fault stuff like this happens.

Will was great with us!However I'm… Will was great with us!However I'm giving them a 3 star because we've had some issues not even a week of having the vehicle, I love it, just wish it had less miles on it for as much as were gonna pay on it. We are going to get the vehicle fixed on Friday, they made us pay the $50 deductible for the warranty, I personally don't think we should have to pay that especially when the car threw a code for the catalytic converter in bank 1. It was only 6 days after we had it.

It's just something about the Oak… It's just something about the Oak motors employees that make me feel so wanted The person I worked with name is Will and he was super helpful in getting me into another vehicle within a hour and he even helped me out with a price range that was a lot cheaper than the other car I was paying for ! Thank you Will !!!! Tell them it's about time for you to get a raise !

I went to the Muncie Store for a… I went to the Muncie Store for a vehicle and after the 1st visit, I was never called back or followed up on. I then went to the Anderson Indiana branch where I was met with professionalism and kindness .The Manager and sales rep Trish were very helpful and within an hour ,I had my vehicle . Thank you Anderson In oak staff , Muncie Staff has a 1 star rating .