HeadCase Laboratory
GBSWAGTRON UNRELIABLE I HAVE BEEN PULLING MY HAIR OUT TRYING TO GET IN CONTACT WITH THIS COMPANY FOR HELP, SO FAR, ALL THEY HAVE MANAGED TO DO IS TAKE MY PLEASED FOR HELP AND WIPE THEM WITH THEIR OWN ASSES. SWAGTRON, IS BY FAR THE WORST COMPANY I'VE EVERY HAD THE PLEASURE OF DEALING WITH; WISHED I NEVER BOUGHT ANY OF THERE PRODUCTS PERIOD!!!!! YOU'D BE BETTER OFF BUY ELECTRIC AT A STORE, EBAY, OF FACEBOOK MARKET!!!!!
Latrice
GBHave a swagtron eb7 electric bike Have a swagtron eb7 electric bike. The wiring that comes out of the bolt area on the back tire is not even close to properly protected from the elements, dirt, etc. So the tiny little cabes broke and the bike no longer works. I searched for at least 20 minutes on Google, reddit, etc trying to find a customer service number for swagtron. The only number I could find (ends 0625) doesn't ring and just beeps over and over. Only option is to email them and request they call you (or email back which I'm sure would be a nightmare emails back n forth with days between answers). So you're only option is to give them your phone number so they can kindly sell it to telemarketers for a quick buck. I sent the email requested a call as soon as possible so I could identify the part I need to order and where to order it. The automated email I got in response basically says we'll get back to you in 3 days. Super convenient I can't name another semi-large company that does not have a customer service number and their response times are 24 to 72 hours via email. Where did the hundreds of dollars go that I spent on this bike damn sure isn't to pay employees because you couldn't even have a small call center for customer service. Wish I did a bit more research before I bought this bike, definitely won't be a return customer. Swagtron is laughable.
M.Tariq Phillip Middleton
GBFaster than RuPaul's Drag Race This process was very easy and the price range was unbelievable! Goodbye Spin! And can you tell me why I'm still awaiting a return authorization that I submitted on the 22nd of May? Your rep advised me that I should receive a response a couple of days ago?!!
Brian Haas
GBGreat product scooter Great product scooter, swag 8. This is second purchase for my 13 year old daughter after purchased last year for my 9 year old son. Reasonable price and great customer service last year after I asked for grip correction on refurbish scooter. Company shipped correct one at no charge. This year I bought new because daughter wanted blue color but refurbish has had no problems.
Dustin
GBI was having difficulty purchasing two… I was having difficulty purchasing two swagtron hoverboards and your company sent me a email instantly which helped me create a account and also gave me a $5.00 coupon. Christmas gifts for my two sons, thank you. Dustin