Convenience? What a JOKE! Nothing convenient being delivered with this company!! Wouldn’t wish this company on anyone! Recently purchased a vehicle from this dreadful company. After selection of the vehicle they speed through the first portion of the process making sure to collect you deposit up front! After that the process comes to a halt. You sign your paperwork and you’re now on the hook for the purchase of this vehicle yet they take their time getting the vehicle to you. Almost 2 weeks for a vehicle that was 3 hours away is just unethical and the absolute worst business practice I’ve ever heard of. I asked to just cancel the purchase of the vehicle and was met with the most ridiculous answer. That they would keep my delivery fee….for a vehicle that has yet to be delivered!!! DONT BUY FROM THIS COMPANY!!

The service was amazing The service was amazing and the prices was extremely fast and seemless. The dealer didn't send a temp tag but Driveway worked extremely hard to get it from the dealer

Purchased a 2017 mercedes gls last… Purchased a 2017 mercedes gls last weekend got through paperwork to be told the vehicle would be delivered 18 to 20 days later.. "NO ONE HAS 18 TO 20 DAYS TO WAIT FOR A VEHICLE" ..left Thursday to go myself to utica ny to ford to get the vehicle. Upon arrival was met by ford dealer said my tags in the car was serviced ready to go.. took the 5 hour drive home .. arrived home that night at midnight. Friday morning come out for work and it's leaking oil and antifreeze.. I contacted them immediately and was told to take it to a place of my choosing.. I dropped it off at mercedes of Wilmington seeing it said on carfax was serviced at mercedes.. mercedes wrote up a ticket for 10,000$ in work and half of which is maryland state inspection stuff .. tires brakes oil leak from valve covers and serpentine belt with tensioner. Batteries and services. I was told that these are not there issue and the vehicle passed new York state inspection.. mind you it's still under there 7 days and I have no service sticker in the window for oil change. So far the driveway team has done ok but the ppl of ford are playing games..like a car u pay all this money for ..u shouldnt have to fix as well..if u purchase a vehicle and are paying the car should be at least ur state ready for inspection .. if the issue keep arising they will hear from my business attorney.

Driveway is fantastic! My Driveway experience had it’s challenges (from the website freezing mid-application to the dealership forgetting to put my temporary tag in my car for delivery) but the amazing customer service team overcame them all quickly and professionally. I highly recommend Driveway and will use them anytime I need a car. I especially want to give a shout out to Na’ai in the delivery team and Damaris( hope I spelled her name right) in the sales team who walked me through the purchase of my 2019 Nissan Rogue Sport when the website wouldn’t move forward. She stayed with me throughout the purchase. They both went above and beyond to help me get my car! I will use Driveway every time I need to purchase a car. Thanks Everyone

I recently purchased a vehicle through… I recently purchased a vehicle through this company and I love it. The process was very easy and fast. I had a few issues with delivery and Christina Mogford was one of the Customer Satisfaction Representatives that helped me and she went above and beyond to make sure that all of my issues were resolved. She was polite, kind, very knowledgeable as well as prompt . She returned phone calls and texts in a timely manner. I can definitely say she went above and beyond to help me and to me that is excellent customer service. I truly appreciate her.