The service was amazing The service was amazing and the prices was extremely fast and seemless. The dealer didn't send a temp tag but Driveway worked extremely hard to get it from the dealer

I recently purchased a vehicle through… I recently purchased a vehicle through this company and I love it. The process was very easy and fast. I had a few issues with delivery and Christina Mogford was one of the Customer Satisfaction Representatives that helped me and she went above and beyond to make sure that all of my issues were resolved. She was polite, kind, very knowledgeable as well as prompt . She returned phone calls and texts in a timely manner. I can definitely say she went above and beyond to help me and to me that is excellent customer service. I truly appreciate her.

They lie, cheat, hagel and steal, DO NOT TRUST these people! Was trying to sell my 2022 kia forte gt, did the virtual inspection and the guy said it came back in great condition! Then 2 days later in the finishing process they tell me the person who did my inspection/appraisal was wrong, and got a 2nd appraisal from someone else who tried to say it had a MAJOR 9 to 10in scratch on the drivers side passenger door wich is not true just a little dirt splatter, because of this I would be docked $1,200 dollars on the deal for a scratch that was not even their. Would not let me redo the inspection. So I said I'll go thru carfax instead yall high af and can't even see straight.

Bait and switch tactics Bought a car through their online affiliate "Driveway". Provided a deposit, allowed them to obtain financing, and was waiting for a delivery phone call. Instead of a delivery phone call I received a call that the van sold earlier in the day. How does it sell after I secured the vehicle? Instead I was offered a "deal" on a van with less features, 6,000 more miles and ONLY $3000 more. What a bait and switch. I'm glad I had 6 inquired on my credit, money tied up, frustration, and no van. Heck of a streamlined operation for a company with 350 plus dealerships.

Fantastic contract analyst My contract analyst Weeda Rasul was fantastic! She was thorough and fully explained the steps required to complete the paperwork. She detailed the payment options and ways to get the process moving as quickly as possible. Now I just wait to for my vehicle to be transported to my home! Thank you so much for your assistance with my purchase :-)