I was skeptical using an online service… I was skeptical using an online service to sell my car . But I have to admit driveway was great , from a fare market price to the professionalism of there staff . I was dealing with Shannon which made me feel comfortable thru the whole process, she was great !!! Everyone I spoke to after that were great as well , so much so that I contacted Shannon that I will be selling them a second car . For anyone that is as skeptical like I was don’t be they are great to deal with and I would highly recommend them . JFC

Terrible post-sale customer service Driveway did have the entire process pretty streamlined (although some of the reps were not very competent) but be careful because they will not disclose any of the less obvious issues a vehicle has and you will be stuck with repair costs. In my case, a $400 taillight was broken and filled with condensation (likely from the dealer detailing) and I didn't notice it until it quit working a week post sale. The customer service rep (Lidia) first indicated they would take care of replacing it, I just needed a quote, then a few days later told me they would not be covering it because the vehicle was 'advertised with this flaw' although no photos or walk throughs I was provided with pointed this out. After this message saying I was on my own, they will no longer respond to any inquiries I have... Right now it is just a $400 tail light but I am just blown away that after buying a $60k vehicle they could care less about customer satisfaction. I will never buy from Driveway again. Stick with a dealer where you can at least have some kind of relationship with the sales rep.

The whole process was painless The whole process was painless. Tim and Dillion were a pleasure to deal with. Professionalism was top notch.

Easy way to sell your car There were a few steps for the process but I had support throughout it and all very pleasant people to work with. They quoted me the highest and that’s is exactly what I received in my bank account minutes after they drove my car away.

Fantastic contract analyst My contract analyst Weeda Rasul was fantastic! She was thorough and fully explained the steps required to complete the paperwork. She detailed the payment options and ways to get the process moving as quickly as possible. Now I just wait to for my vehicle to be transported to my home! Thank you so much for your assistance with my purchase :-)