The service was amazing The service was amazing and the prices was extremely fast and seemless. The dealer didn't send a temp tag but Driveway worked extremely hard to get it from the dealer

Easy way to sell your car There were a few steps for the process but I had support throughout it and all very pleasant people to work with. They quoted me the highest and that’s is exactly what I received in my bank account minutes after they drove my car away.

Terrible post-sale customer service Driveway did have the entire process pretty streamlined (although some of the reps were not very competent) but be careful because they will not disclose any of the less obvious issues a vehicle has and you will be stuck with repair costs. In my case, a $400 taillight was broken and filled with condensation (likely from the dealer detailing) and I didn't notice it until it quit working a week post sale. The customer service rep (Lidia) first indicated they would take care of replacing it, I just needed a quote, then a few days later told me they would not be covering it because the vehicle was 'advertised with this flaw' although no photos or walk throughs I was provided with pointed this out. After this message saying I was on my own, they will no longer respond to any inquiries I have... Right now it is just a $400 tail light but I am just blown away that after buying a $60k vehicle they could care less about customer satisfaction. I will never buy from Driveway again. Stick with a dealer where you can at least have some kind of relationship with the sales rep.

I recently purchased a vehicle through… I recently purchased a vehicle through this company and I love it. The process was very easy and fast. I had a few issues with delivery and Christina Mogford was one of the Customer Satisfaction Representatives that helped me and she went above and beyond to make sure that all of my issues were resolved. She was polite, kind, very knowledgeable as well as prompt . She returned phone calls and texts in a timely manner. I can definitely say she went above and beyond to help me and to me that is excellent customer service. I truly appreciate her.

Love Driveway.com I cannot say enough about this company and how easy it was to sell my used vehicle to them. The process was super simple and everyone I spoke with at this company was stellar!! They saved me the horrible hassle of having to post my car online and weeding through the scams and people who want to unreasonably deal for lower prices. I will recommend this company to everyone I can!!