good firm to deal with. good firm to deal with. restricted to using the bike (e rider 15) due to lock down. have done 53K to date. (bike is nippy on acceleration) most was 30k journey with lights on , inc 2 over rail bridge's, battery level still showed one mark. seat is comfy , good leg/feet room, good underseat storage and top box takes motorcycle helmet . biggest gripe is handlebar bolt tricky to get in on assembly - best remove fairing.

I have been a dedicated customer and… I have been a dedicated customer and promoter of E Rider for several yrs. In my opinion they are the worlds number one electric bike provider. Their bikes are of upmost quailty. Over the years I have purchased many parts and have received the best service and helpful fast assistance. I would highly recommend E Rider

Great bikes, website has good info The site has loads of information about the bikes, and the purchase experience was pretty easy and straightforward. The bike (Model 30 Roma) is really good and no problems with it at all. If I would make one suggestion, it's to make it much clearer on the website, that the bike needs registered with the DVLA when you get it, this isn't done for you and can take up to 6 weeks to be done, although mine only took 2.5 weeks. It was disappointing that the bike arrived and I couldn't ride it straight away ( I suppose you could if you had private land, but I don't)

After 18 months....owner of a Roma 30 … I write this as an owner of a Roma 30 bought 18 months ago. The bike and the tech are great.... I love it. However, customer service which others have commented on is largely accurate. I had an issue with my charger and an incorrect one sent. The emails from a certain individual are disrespectful borderline rude and obnoxious. I'm a fan of Erider and their products, I promote them to many as my bike gets a fair amount of attention. I'm sure Ken has worked very hard to build this firm. But 1-2 need training in customer services.

Scooter arrived bright and early & on… Scooter arrived bright and early & on time. My wife has already clocked up just over 100km & she absolutely loves it. People stop and look and ask questions when ever she's out & about. The build quality appears to be very good & power delivery is smooth and quickly gets up to full speed. The whole purchase experience was very good with frequent updates. Many thanks Tun and Alan Pratley (Moreton in Marsh)