Fernando Havranek Capilla
GBThe bike arrived as expected The bike arrived as expected. Deadline and conditions were met. But that's just the store's obligation. The product is good (not exceptional, though). Any extra you may need, forget it. They offer no post-selles assistance, no support, no partners to help you with whatever you may need. Be sure you will find maintenance in your city before buying a white elephant. I'm waiting for parts (new tyres) for over 6 months which makes me wonder about their "2-year warranty".
Customer
GBgreat quality bike Although, Ken has had some issues with delay due to supply chain (seems to be common at the moment for a raft of industries), he contacted me to offer up an alternative solution, which worked for both of us. After agreeng, everyting was delivered as agreed. The quality of the bike is great and exceeded our expectation. Thanks Ken
Paul Brandwood
GBGreat bike, excellent service Great bike, Model 30 Roma. Nippy and stylish. Very well built with quality components. ERider customer service and attention is excellent. Imogen and Ken are very helpful and respond very quickly to queries. I opted to lease the scooter where it becomes mine after 2 years. Very simple no faff application process. Overall delighted with both the bike and the company.
alan
GBgood firm to deal with. good firm to deal with. restricted to using the bike (e rider 15) due to lock down. have done 53K to date. (bike is nippy on acceleration) most was 30k journey with lights on , inc 2 over rail bridge's, battery level still showed one mark. seat is comfy , good leg/feet room, good underseat storage and top box takes motorcycle helmet . biggest gripe is handlebar bolt tricky to get in on assembly - best remove fairing.
Mr Richard Jones
GBLi-Ion Battery Excellent service as usual. I have had an E-Rider 30 for over 3 years. The original SLA batteries came to the end of their life. I ordered and received a replacement Li-Ion battery (60v) and with minimal effort was able to adapt the bike. Works a treat. Thanks Ken for the cautionary email re conversion, but the battery compartment will take the new battery and only needed minor tweak to ensure held securely.