I haven't received the bike yet I haven't received the bike yet, the company are kindly keeping it for me til nearer Christmas, it's a surprise & I lack storage to keep it hidden. For customer service I can't fault them, they've gone above & beyond for me. I will update once we have the bike & can give an honest review. 5 stars for helpfulness though!

The bike arrived as expected The bike arrived as expected. Deadline and conditions were met. But that's just the store's obligation. The product is good (not exceptional, though). Any extra you may need, forget it. They offer no post-selles assistance, no support, no partners to help you with whatever you may need. Be sure you will find maintenance in your city before buying a white elephant. I'm waiting for parts (new tyres) for over 6 months which makes me wonder about their "2-year warranty".

Spot on Spot on. Done a great deal of research into an electic bike and the erider 18 in my opinion ticks all the boxes. Pedalling gets you up to 25mph which is more than enough to keep up with town traffic. The seat is the moped type so really nice and comfy. Another bonus is the lights, no messing about loking for batteries. Mine is used for a 14 mile round trip commute so it is put onto charge each night and as yet the battery indicator has not gone below 3 bars

I have been a dedicated customer and… I have been a dedicated customer and promoter of E Rider for several yrs. In my opinion they are the worlds number one electric bike provider. Their bikes are of upmost quailty. Over the years I have purchased many parts and have received the best service and helpful fast assistance. I would highly recommend E Rider

ordered part never got it no reply to… ordered part never got it no reply to emails to see why Up date got my part ty