Ecstacy then Agony I found the website for Dave's Discount Auto Parts to be easily navigated and user friendly . I was ecstatic to find the very hard to locate part for my son's 1988 Ciera. The transaction processed seamlessly....we were thrilled to know he would be able to fix and use his beloved car. Imagine our disappointment when we received an email the following day stating the part was discontinued and not available. I wish that prior to the "checkout" process it would have indicated the part was not available...dashed hopes stink!

Auto Part Shopping Made Easy! Very pleased with my overall experience. Only glitch was that I never received shipping confirmation, only thing I can figure is because it was drop shipped from another location. Still I was pleasantly surprised to find my package on my door step last Saturday morning. Installed the clock spring and got my son back in his Murano. I plan to use your company in the future!

I placed an order for a hose and since … I placed an order for a hose and since it was too late to contact them by phone I was sent an email immediately the next day saying the hose was discontinued and that they were refunding me my money. That really helped me out in that I was able to order the hose some where else.

Poor customer service system I returned a part completely unopened from the original packaging and have not received my refund yet. UPS says it was delivered to them two weeks ago. They are impossible to contact. I have called a dozen times and have only spoken to an actual person once. The phone number is nowhere you would expect it to be on the website. They're good if you know exactly what part you need but good luck getting a hold of anybody to talk to about anything.

ABS Connector order Ordered some Standard Auto Products S1452 ABS harness connectors from Dave's online. Ordered was processed same day and I received the parts in 3 days shipped directly from a Standard distribution center. Parts were well protected in the box and the tracking number was made available as well. Can recommend them!