Jose
GBExcellent Service I have been Dave's Discount Auto Parts for a few years and always have great experience, even when returning parts which is very hard with other suppliers. The web side is friendly and the parts are described in great details. I keep coming back.
ss195
GBWhole experience needs improvement Searching for a discontinued part and found it listed at Dave's as available so ordered them and waited. 4 days later I get an acknowledgement that they're "discontinued" - really? Bottom line is they sound like a broker who really don't own any parts, just a "pass through". They utilize databases from other vendors and need to do a better job to improve accuracy. Also navigated website and found it difficult to find things. Had to put in vehicle info several times over and still found it hard to find what I need. Catalog indexing was a little odd, categories make no sense. Bottom line is they need to improve the whole package in order to compete with the others out there who've already figured it out. Cool name and decent image but needs more than that to deliver.
L. Hess
GBEcstacy then Agony I found the website for Dave's Discount Auto Parts to be easily navigated and user friendly . I was ecstatic to find the very hard to locate part for my son's 1988 Ciera. The transaction processed seamlessly....we were thrilled to know he would be able to fix and use his beloved car. Imagine our disappointment when we received an email the following day stating the part was discontinued and not available. I wish that prior to the "checkout" process it would have indicated the part was not available...dashed hopes stink!
Doug
GBhonestly honestly, here is what I did...ignored the call first for availability and ordered an obsolete part. Next Day Dave's refunded the amount and explained they could not obtain the part. Fair enough. Should probably pull the item from the parts sheet.
Clyde
GBSolved a two year old problem. I had purchased two sets of fuel injectors from ebay vendors. The first were visably knockoffs, although they worked fairly well until one failed. The second were accurate fakes that didn't work very well at all. I finally got real GM branded parts from Dave's at a reasonable price. All is well.