advertised parts they did not have in … advertised parts they did not have in stock, allowed me to add to card, complete purchase, and 4 days later received email they were out of stock. HUGE waste of time... Iif you cant maintain an inventory system and have it tied to your website in real time get out of online sales business.......

honestly honestly, here is what I did...ignored the call first for availability and ordered an obsolete part. Next Day Dave's refunded the amount and explained they could not obtain the part. Fair enough. Should probably pull the item from the parts sheet.

Very poor customer service Cancels orders without notifying you. You call to inquire and the operator doesn't allow you to ask questions, they prefer to speaking over you. Then everything becomes repetitive with sarcasm(mind he's repeating something way off from what's being ask). In the very end the same thing you were asking is what becomes the conclusion, but the rudeness is unbearable. Ask to speak to someone else, apparently no one else is there at the time.

First and last time I will order from these guys... First and last time I will order from here. Paid $100 for express international delivery (2-4 days) and took 3 days to be despatched!! When it was despatched, it was sent on the wrong service (cheaper than what I had paid) but luckily I contacted them in time and it was changed. The aftermarket part was also a horrible fitment, I had to modify the box for the evaporator core so can never use an OE core again. Very stressful experience and not a great service.

Better luck next time. To your credit, you put yourself out there with this survey regardless of the consumer's experience. I wanted a Fuel Pressure Relief Valve - one week it was listed in your data base, the next week it was gone. Via email, the eventual response was, "sorry, not sure what happened to it." Such as it is . . . at least the company responded electronically. By phone = not so much.