Dave's Discount Auto Parts

Indianapolis, United States
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3.60
Based on 20 Reviews

5

45.00%

4

20.00%

3

5.00%

2

10.00%

1

20.00%
About Dave's Discount Auto Parts

Here at Dave's Discount Auto Parts we strive to provide the highest level of customer satisfaction and the best prices possible on car, truck, SUV and van parts. We source, stock and sell high quality parts from the most recognizable names in the automotive industry. Some of these names include; AC Delco, Motorcraft, Mopar, Standard Motor Products, Beck/Arnley, Bosch and countless others. We have been in the auto parts industry for over 45 years, and have only recently taken our parts expertise and experience to the web. Operating under davesdiscountautoparts.com, we feel our small business atmosphere, commitment to our customers and rock bottom pricing can be offered both nationally and internationally to customers around the world. We're not some huge corporation, our employees are like family and we try to pass that care on to our customers.

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Jon
US

Great prices Great prices, fast shipping. Thanks Dave

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Maurice B.
US

Want a terrible sales experience, YOU'VE COME TO THE RIGHT PLACE... Want a terrible sales experience? This company will give it to you. Do business with these people at your own risk. Summary: (1) received Akebono brake pads rattling around in open boxes, (2) claimed they refunded my money but keep making up excuses, (3) refused to answer my question why they sent OPEN BOX parts instead of new ones, (4) hung up the phone while I was asking for an explanation. They are sloppy, disrespectful and oblivious to the basics of customer service and human interaction. They sent me OPEN BOX brake pads flopping around and rattling. I sent them back. Two weeks later, I'm still waiting for a refund although they've assured me three times it was done. Today, they called for more CC information. When I asked why they sent me resold brake pads, the reply was that there was nothing wrong with them. Now, how would I know. All I could see is that they had created the conditions for their being damaged in transit. The pads were bumping together and clacking in the box. I could hear them when the box was handed to me. It was embarrassing. I wasn't going to have them installed and find out later. I also wasn't going to allow them to disrespect me by accepting something sent as if from a JUNK YARD. JOEY hung up the phone today while deflecting my request for an explanation. Just kept repeating they weren't defective. Well, if you've had a similar experience, they consciously may be selling rejected parts. You don't need to deal with them. There are tons of reputable parts dealers out there.

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Nick
US

Poor customer service system I returned a part completely unopened from the original packaging and have not received my refund yet. UPS says it was delivered to them two weeks ago. They are impossible to contact. I have called a dozen times and have only spoken to an actual person once. The phone number is nowhere you would expect it to be on the website. They're good if you know exactly what part you need but good luck getting a hold of anybody to talk to about anything.

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Doug
US

honestly honestly, here is what I did...ignored the call first for availability and ordered an obsolete part. Next Day Dave's refunded the amount and explained they could not obtain the part. Fair enough. Should probably pull the item from the parts sheet.

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Dodge Dakota Owner
US

The part that i needed for my 2002… The part that i needed for my 2002 Dodge Dakota window crank assembly was extremely difficult to find. But Dave's had it. The only "bad" i can think of was how expensive it was compared to other similar hand window crank assemblies. It arrived much sooner than I thought that it would & in perfect condition.

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