Dave's Discount Auto Parts

Indianapolis, United States
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3.60
Based on 20 Reviews

5

45.00%

4

20.00%

3

5.00%

2

10.00%

1

20.00%
About Dave's Discount Auto Parts

Here at Dave's Discount Auto Parts we strive to provide the highest level of customer satisfaction and the best prices possible on car, truck, SUV and van parts. We source, stock and sell high quality parts from the most recognizable names in the automotive industry. Some of these names include; AC Delco, Motorcraft, Mopar, Standard Motor Products, Beck/Arnley, Bosch and countless others. We have been in the auto parts industry for over 45 years, and have only recently taken our parts expertise and experience to the web. Operating under davesdiscountautoparts.com, we feel our small business atmosphere, commitment to our customers and rock bottom pricing can be offered both nationally and internationally to customers around the world. We're not some huge corporation, our employees are like family and we try to pass that care on to our customers.

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Leonarda
GB

Very satisfied I started by going to the dealer and found the park was $125 dollars more. I can say it is a benefit purchasing through Dave's Discount Auto Parts. I was worried that I may get the wrong part, but it was correct. It came on time and now my car is up and running again. The only issue I had was the fact I called them to verify before ordering the part and no one answered, but other than that everything is grand! I am very satisfied and happy :)

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Kristin
GB

I placed an order for a hose and since … I placed an order for a hose and since it was too late to contact them by phone I was sent an email immediately the next day saying the hose was discontinued and that they were refunding me my money. That really helped me out in that I was able to order the hose some where else.

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H. Dozier
GB

ABS Connector order Ordered some Standard Auto Products S1452 ABS harness connectors from Dave's online. Ordered was processed same day and I received the parts in 3 days shipped directly from a Standard distribution center. Parts were well protected in the box and the tracking number was made available as well. Can recommend them!

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Maurice B.
GB

Want a terrible sales experience, YOU'VE COME TO THE RIGHT PLACE... Want a terrible sales experience? This company will give it to you. Do business with these people at your own risk. Summary: (1) received Akebono brake pads rattling around in open boxes, (2) claimed they refunded my money but keep making up excuses, (3) refused to answer my question why they sent OPEN BOX parts instead of new ones, (4) hung up the phone while I was asking for an explanation. They are sloppy, disrespectful and oblivious to the basics of customer service and human interaction. They sent me OPEN BOX brake pads flopping around and rattling. I sent them back. Two weeks later, I'm still waiting for a refund although they've assured me three times it was done. Today, they called for more CC information. When I asked why they sent me resold brake pads, the reply was that there was nothing wrong with them. Now, how would I know. All I could see is that they had created the conditions for their being damaged in transit. The pads were bumping together and clacking in the box. I could hear them when the box was handed to me. It was embarrassing. I wasn't going to have them installed and find out later. I also wasn't going to allow them to disrespect me by accepting something sent as if from a JUNK YARD. JOEY hung up the phone today while deflecting my request for an explanation. Just kept repeating they weren't defective. Well, if you've had a similar experience, they consciously may be selling rejected parts. You don't need to deal with them. There are tons of reputable parts dealers out there.

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Steve
AU

First and last time I will order from these guys... First and last time I will order from here. Paid $100 for express international delivery (2-4 days) and took 3 days to be despatched!! When it was despatched, it was sent on the wrong service (cheaper than what I had paid) but luckily I contacted them in time and it was changed. The aftermarket part was also a horrible fitment, I had to modify the box for the evaporator core so can never use an OE core again. Very stressful experience and not a great service.

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