I placed an order for a hose and since … I placed an order for a hose and since it was too late to contact them by phone I was sent an email immediately the next day saying the hose was discontinued and that they were refunding me my money. That really helped me out in that I was able to order the hose some where else.

Better luck next time. To your credit, you put yourself out there with this survey regardless of the consumer's experience. I wanted a Fuel Pressure Relief Valve - one week it was listed in your data base, the next week it was gone. Via email, the eventual response was, "sorry, not sure what happened to it." Such as it is . . . at least the company responded electronically. By phone = not so much.

Very satisfied I started by going to the dealer and found the park was $125 dollars more. I can say it is a benefit purchasing through Dave's Discount Auto Parts. I was worried that I may get the wrong part, but it was correct. It came on time and now my car is up and running again. The only issue I had was the fact I called them to verify before ordering the part and no one answered, but other than that everything is grand! I am very satisfied and happy :)

Auto Part Shopping Made Easy! Very pleased with my overall experience. Only glitch was that I never received shipping confirmation, only thing I can figure is because it was drop shipped from another location. Still I was pleasantly surprised to find my package on my door step last Saturday morning. Installed the clock spring and got my son back in his Murano. I plan to use your company in the future!

Ecstacy then Agony I found the website for Dave's Discount Auto Parts to be easily navigated and user friendly . I was ecstatic to find the very hard to locate part for my son's 1988 Ciera. The transaction processed seamlessly....we were thrilled to know he would be able to fix and use his beloved car. Imagine our disappointment when we received an email the following day stating the part was discontinued and not available. I wish that prior to the "checkout" process it would have indicated the part was not available...dashed hopes stink!