Better luck next time. To your credit, you put yourself out there with this survey regardless of the consumer's experience. I wanted a Fuel Pressure Relief Valve - one week it was listed in your data base, the next week it was gone. Via email, the eventual response was, "sorry, not sure what happened to it." Such as it is . . . at least the company responded electronically. By phone = not so much.

Ecstacy then Agony I found the website for Dave's Discount Auto Parts to be easily navigated and user friendly . I was ecstatic to find the very hard to locate part for my son's 1988 Ciera. The transaction processed seamlessly....we were thrilled to know he would be able to fix and use his beloved car. Imagine our disappointment when we received an email the following day stating the part was discontinued and not available. I wish that prior to the "checkout" process it would have indicated the part was not available...dashed hopes stink!

Very poor customer service Cancels orders without notifying you. You call to inquire and the operator doesn't allow you to ask questions, they prefer to speaking over you. Then everything becomes repetitive with sarcasm(mind he's repeating something way off from what's being ask). In the very end the same thing you were asking is what becomes the conclusion, but the rudeness is unbearable. Ask to speak to someone else, apparently no one else is there at the time.

First and last time I will order from these guys... First and last time I will order from here. Paid $100 for express international delivery (2-4 days) and took 3 days to be despatched!! When it was despatched, it was sent on the wrong service (cheaper than what I had paid) but luckily I contacted them in time and it was changed. The aftermarket part was also a horrible fitment, I had to modify the box for the evaporator core so can never use an OE core again. Very stressful experience and not a great service.

Excellent Service I have been Dave's Discount Auto Parts for a few years and always have great experience, even when returning parts which is very hard with other suppliers. The web side is friendly and the parts are described in great details. I keep coming back.