honestly honestly, here is what I did...ignored the call first for availability and ordered an obsolete part. Next Day Dave's refunded the amount and explained they could not obtain the part. Fair enough. Should probably pull the item from the parts sheet.

Want a terrible sales experience, YOU'VE COME TO THE RIGHT PLACE... Want a terrible sales experience? This company will give it to you. Do business with these people at your own risk. Summary: (1) received Akebono brake pads rattling around in open boxes, (2) claimed they refunded my money but keep making up excuses, (3) refused to answer my question why they sent OPEN BOX parts instead of new ones, (4) hung up the phone while I was asking for an explanation. They are sloppy, disrespectful and oblivious to the basics of customer service and human interaction. They sent me OPEN BOX brake pads flopping around and rattling. I sent them back. Two weeks later, I'm still waiting for a refund although they've assured me three times it was done. Today, they called for more CC information. When I asked why they sent me resold brake pads, the reply was that there was nothing wrong with them. Now, how would I know. All I could see is that they had created the conditions for their being damaged in transit. The pads were bumping together and clacking in the box. I could hear them when the box was handed to me. It was embarrassing. I wasn't going to have them installed and find out later. I also wasn't going to allow them to disrespect me by accepting something sent as if from a JUNK YARD. JOEY hung up the phone today while deflecting my request for an explanation. Just kept repeating they weren't defective. Well, if you've had a similar experience, they consciously may be selling rejected parts. You don't need to deal with them. There are tons of reputable parts dealers out there.

Very satisfied I started by going to the dealer and found the park was $125 dollars more. I can say it is a benefit purchasing through Dave's Discount Auto Parts. I was worried that I may get the wrong part, but it was correct. It came on time and now my car is up and running again. The only issue I had was the fact I called them to verify before ordering the part and no one answered, but other than that everything is grand! I am very satisfied and happy :)

so frustrated Have 2007 Saturn ion 4door/2.4 engine...Liquid line has hole and dealers are arrogant,excessive high prices,you know what I mean...After 2weeks shopping junkyards,autoparts stores,I shopped DAVE'S online and BAM!!!! perfect part,fit,price.....Thank you,John Landa,supply,nc. 28462

Excellent Service I have been Dave's Discount Auto Parts for a few years and always have great experience, even when returning parts which is very hard with other suppliers. The web side is friendly and the parts are described in great details. I keep coming back.