Better luck next time. To your credit, you put yourself out there with this survey regardless of the consumer's experience. I wanted a Fuel Pressure Relief Valve - one week it was listed in your data base, the next week it was gone. Via email, the eventual response was, "sorry, not sure what happened to it." Such as it is . . . at least the company responded electronically. By phone = not so much.

Very poor customer service Cancels orders without notifying you. You call to inquire and the operator doesn't allow you to ask questions, they prefer to speaking over you. Then everything becomes repetitive with sarcasm(mind he's repeating something way off from what's being ask). In the very end the same thing you were asking is what becomes the conclusion, but the rudeness is unbearable. Ask to speak to someone else, apparently no one else is there at the time.

Ordered hard to find part I was having trouble finding a specific part for my 95 Chevy S10 around town. I had to go online and found it on Dave's discount auto parts. The website was easy to use, easy to order and the part was priced regular market value. I had to do two day shipping, so the shipping was more expensive than the part. But that's not Dave's fault. Overall, the part was a good price, got to me on time and was completely satisfied with the service. Highly recommended for those hard to find parts.

Solved a two year old problem. I had purchased two sets of fuel injectors from ebay vendors. The first were visably knockoffs, although they worked fairly well until one failed. The second were accurate fakes that didn't work very well at all. I finally got real GM branded parts from Dave's at a reasonable price. All is well.

I placed an order for a hose and since … I placed an order for a hose and since it was too late to contact them by phone I was sent an email immediately the next day saying the hose was discontinued and that they were refunding me my money. That really helped me out in that I was able to order the hose some where else.