Poor customer service system I returned a part completely unopened from the original packaging and have not received my refund yet. UPS says it was delivered to them two weeks ago. They are impossible to contact. I have called a dozen times and have only spoken to an actual person once. The phone number is nowhere you would expect it to be on the website. They're good if you know exactly what part you need but good luck getting a hold of anybody to talk to about anything.

I placed an order for a hose and since … I placed an order for a hose and since it was too late to contact them by phone I was sent an email immediately the next day saying the hose was discontinued and that they were refunding me my money. That really helped me out in that I was able to order the hose some where else.

Better luck next time. To your credit, you put yourself out there with this survey regardless of the consumer's experience. I wanted a Fuel Pressure Relief Valve - one week it was listed in your data base, the next week it was gone. Via email, the eventual response was, "sorry, not sure what happened to it." Such as it is . . . at least the company responded electronically. By phone = not so much.

so frustrated Have 2007 Saturn ion 4door/2.4 engine...Liquid line has hole and dealers are arrogant,excessive high prices,you know what I mean...After 2weeks shopping junkyards,autoparts stores,I shopped DAVE'S online and BAM!!!! perfect part,fit,price.....Thank you,John Landa,supply,nc. 28462

The part that i needed for my 2002… The part that i needed for my 2002 Dodge Dakota window crank assembly was extremely difficult to find. But Dave's had it. The only "bad" i can think of was how expensive it was compared to other similar hand window crank assemblies. It arrived much sooner than I thought that it would & in perfect condition.