The part that i needed for my 2002… The part that i needed for my 2002 Dodge Dakota window crank assembly was extremely difficult to find. But Dave's had it. The only "bad" i can think of was how expensive it was compared to other similar hand window crank assemblies. It arrived much sooner than I thought that it would & in perfect condition.

First and last time I will order from these guys... First and last time I will order from here. Paid $100 for express international delivery (2-4 days) and took 3 days to be despatched!! When it was despatched, it was sent on the wrong service (cheaper than what I had paid) but luckily I contacted them in time and it was changed. The aftermarket part was also a horrible fitment, I had to modify the box for the evaporator core so can never use an OE core again. Very stressful experience and not a great service.

Better luck next time. To your credit, you put yourself out there with this survey regardless of the consumer's experience. I wanted a Fuel Pressure Relief Valve - one week it was listed in your data base, the next week it was gone. Via email, the eventual response was, "sorry, not sure what happened to it." Such as it is . . . at least the company responded electronically. By phone = not so much.

Auto Part Shopping Made Easy! Very pleased with my overall experience. Only glitch was that I never received shipping confirmation, only thing I can figure is because it was drop shipped from another location. Still I was pleasantly surprised to find my package on my door step last Saturday morning. Installed the clock spring and got my son back in his Murano. I plan to use your company in the future!

Poor customer service system I returned a part completely unopened from the original packaging and have not received my refund yet. UPS says it was delivered to them two weeks ago. They are impossible to contact. I have called a dozen times and have only spoken to an actual person once. The phone number is nowhere you would expect it to be on the website. They're good if you know exactly what part you need but good luck getting a hold of anybody to talk to about anything.