ss195
GBWhole experience needs improvement Searching for a discontinued part and found it listed at Dave's as available so ordered them and waited. 4 days later I get an acknowledgement that they're "discontinued" - really? Bottom line is they sound like a broker who really don't own any parts, just a "pass through". They utilize databases from other vendors and need to do a better job to improve accuracy. Also navigated website and found it difficult to find things. Had to put in vehicle info several times over and still found it hard to find what I need. Catalog indexing was a little odd, categories make no sense. Bottom line is they need to improve the whole package in order to compete with the others out there who've already figured it out. Cool name and decent image but needs more than that to deliver.
Leonarda
GBVery satisfied I started by going to the dealer and found the park was $125 dollars more. I can say it is a benefit purchasing through Dave's Discount Auto Parts. I was worried that I may get the wrong part, but it was correct. It came on time and now my car is up and running again. The only issue I had was the fact I called them to verify before ordering the part and no one answered, but other than that everything is grand! I am very satisfied and happy :)
Doug
GBhonestly honestly, here is what I did...ignored the call first for availability and ordered an obsolete part. Next Day Dave's refunded the amount and explained they could not obtain the part. Fair enough. Should probably pull the item from the parts sheet.
Robert
GBBetter luck next time. To your credit, you put yourself out there with this survey regardless of the consumer's experience. I wanted a Fuel Pressure Relief Valve - one week it was listed in your data base, the next week it was gone. Via email, the eventual response was, "sorry, not sure what happened to it." Such as it is . . . at least the company responded electronically. By phone = not so much.
H. Dozier
GBABS Connector order Ordered some Standard Auto Products S1452 ABS harness connectors from Dave's online. Ordered was processed same day and I received the parts in 3 days shipped directly from a Standard distribution center. Parts were well protected in the box and the tracking number was made available as well. Can recommend them!