Dave's Discount Auto Parts

Indianapolis, United States
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3.60
Based on 20 Reviews

5

45.00%

4

20.00%

3

5.00%

2

10.00%

1

20.00%
About Dave's Discount Auto Parts

Here at Dave's Discount Auto Parts we strive to provide the highest level of customer satisfaction and the best prices possible on car, truck, SUV and van parts. We source, stock and sell high quality parts from the most recognizable names in the automotive industry. Some of these names include; AC Delco, Motorcraft, Mopar, Standard Motor Products, Beck/Arnley, Bosch and countless others. We have been in the auto parts industry for over 45 years, and have only recently taken our parts expertise and experience to the web. Operating under davesdiscountautoparts.com, we feel our small business atmosphere, commitment to our customers and rock bottom pricing can be offered both nationally and internationally to customers around the world. We're not some huge corporation, our employees are like family and we try to pass that care on to our customers.

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Nick
GB

Poor customer service system I returned a part completely unopened from the original packaging and have not received my refund yet. UPS says it was delivered to them two weeks ago. They are impossible to contact. I have called a dozen times and have only spoken to an actual person once. The phone number is nowhere you would expect it to be on the website. They're good if you know exactly what part you need but good luck getting a hold of anybody to talk to about anything.

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Leonarda
GB

Very satisfied I started by going to the dealer and found the park was $125 dollars more. I can say it is a benefit purchasing through Dave's Discount Auto Parts. I was worried that I may get the wrong part, but it was correct. It came on time and now my car is up and running again. The only issue I had was the fact I called them to verify before ordering the part and no one answered, but other than that everything is grand! I am very satisfied and happy :)

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Chanise
GB

Very poor customer service Cancels orders without notifying you. You call to inquire and the operator doesn't allow you to ask questions, they prefer to speaking over you. Then everything becomes repetitive with sarcasm(mind he's repeating something way off from what's being ask). In the very end the same thing you were asking is what becomes the conclusion, but the rudeness is unbearable. Ask to speak to someone else, apparently no one else is there at the time.

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ss195
GB

Whole experience needs improvement Searching for a discontinued part and found it listed at Dave's as available so ordered them and waited. 4 days later I get an acknowledgement that they're "discontinued" - really? Bottom line is they sound like a broker who really don't own any parts, just a "pass through". They utilize databases from other vendors and need to do a better job to improve accuracy. Also navigated website and found it difficult to find things. Had to put in vehicle info several times over and still found it hard to find what I need. Catalog indexing was a little odd, categories make no sense. Bottom line is they need to improve the whole package in order to compete with the others out there who've already figured it out. Cool name and decent image but needs more than that to deliver.

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john landa
GB

so frustrated Have 2007 Saturn ion 4door/2.4 engine...Liquid line has hole and dealers are arrogant,excessive high prices,you know what I mean...After 2weeks shopping junkyards,autoparts stores,I shopped DAVE'S online and BAM!!!! perfect part,fit,price.....Thank you,John Landa,supply,nc. 28462

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