advertised parts they did not have in … advertised parts they did not have in stock, allowed me to add to card, complete purchase, and 4 days later received email they were out of stock. HUGE waste of time... Iif you cant maintain an inventory system and have it tied to your website in real time get out of online sales business.......

Better luck next time. To your credit, you put yourself out there with this survey regardless of the consumer's experience. I wanted a Fuel Pressure Relief Valve - one week it was listed in your data base, the next week it was gone. Via email, the eventual response was, "sorry, not sure what happened to it." Such as it is . . . at least the company responded electronically. By phone = not so much.

The part that i needed for my 2002… The part that i needed for my 2002 Dodge Dakota window crank assembly was extremely difficult to find. But Dave's had it. The only "bad" i can think of was how expensive it was compared to other similar hand window crank assemblies. It arrived much sooner than I thought that it would & in perfect condition.

I placed an order for a hose and since … I placed an order for a hose and since it was too late to contact them by phone I was sent an email immediately the next day saying the hose was discontinued and that they were refunding me my money. That really helped me out in that I was able to order the hose some where else.

Ordered hard to find part I was having trouble finding a specific part for my 95 Chevy S10 around town. I had to go online and found it on Dave's discount auto parts. The website was easy to use, easy to order and the part was priced regular market value. I had to do two day shipping, so the shipping was more expensive than the part. But that's not Dave's fault. Overall, the part was a good price, got to me on time and was completely satisfied with the service. Highly recommended for those hard to find parts.