Better luck next time. To your credit, you put yourself out there with this survey regardless of the consumer's experience. I wanted a Fuel Pressure Relief Valve - one week it was listed in your data base, the next week it was gone. Via email, the eventual response was, "sorry, not sure what happened to it." Such as it is . . . at least the company responded electronically. By phone = not so much.

advertised parts they did not have in … advertised parts they did not have in stock, allowed me to add to card, complete purchase, and 4 days later received email they were out of stock. HUGE waste of time... Iif you cant maintain an inventory system and have it tied to your website in real time get out of online sales business.......

Solved a two year old problem. I had purchased two sets of fuel injectors from ebay vendors. The first were visably knockoffs, although they worked fairly well until one failed. The second were accurate fakes that didn't work very well at all. I finally got real GM branded parts from Dave's at a reasonable price. All is well.

Poor customer service system I returned a part completely unopened from the original packaging and have not received my refund yet. UPS says it was delivered to them two weeks ago. They are impossible to contact. I have called a dozen times and have only spoken to an actual person once. The phone number is nowhere you would expect it to be on the website. They're good if you know exactly what part you need but good luck getting a hold of anybody to talk to about anything.

ABS Connector order Ordered some Standard Auto Products S1452 ABS harness connectors from Dave's online. Ordered was processed same day and I received the parts in 3 days shipped directly from a Standard distribution center. Parts were well protected in the box and the tracking number was made available as well. Can recommend them!