Ordered a Roof rack for my 2023 Tesla… Ordered a Roof rack for my 2023 Tesla Model Y long range and it doesn’t fit correctly plus the finish on this product is very poor. I didn’t want to completely go cheap and order the $140 one on Amazon or pay $500 for the Tesla one. So I thought this was a good middle ground at $300 plus the reviews on the tesary.com site for this product were really good. Here’s what I think: 1. this rack I received is the same cheap $140 amazon rack that they resell for $300 2. The reviews on their site are either fake or they don’t list the bad reviews because it’s on their site not a 3rd party like Google or Yelp I’ve reached out to them and they don’t respond to emails. I’ve talk to someone on messages but they keep spinning me in a circle. ALSO there default response to bad reviews on this site is “we don’t have record of your purchase” so here my order is TESERY27731EN so it’s a real order.

Poor quality knockoffs shipped direct from China without customer support One start is one too much. I bought a Bluetooth remote and display for Model 3. The products came in shipped direct from China, either without user manual and / or installation instructions or with manuals in Chinese only. The wiring looms were wrong and the products were incompatible. The quality was generally very poor and it amounts to cheap knockoffs.

Outstanding Support Team! Shoutout to Tesery's support team for their outstanding assistance. They went above and beyond to ensure I was completely satisfied with my purchase. Thank you!

Very low quality products Very low quality products, absolutely not recommended! I'm sure I won't not use these accessories in my car, they look and feel like cheap chinese garbage. Spare your time and money. Update: A few weeks after my review, the tesery customer service have read my review here, and they sent me an e-mail; I was asked to modifiy my review to positive, make a screenshot of it, send them, and they will refund as a compensation. Write a positive feedback for money... I think no more detailed description is needed here.

Speedy and Secure Shipping! Tesery's shipping process is both speedy and secure. My order arrived in perfect condition, thanks to their attention to detail in packaging and handling.