Wonderful company Wonderful company, produce a great product that they stand behind. Would buy again without hesitation

Product arrived broken and plywood splitting. Update 04/06/2024, They paid for me to return their product with a promise to refund my money, once I shipped it. I shipped it on March 22nd, they received it on March 26th. To date I have not received a refund. I ordered (Order Number 427) my The Cargo Drawer for Jeep Wrangler 4xe 12/27/2023. I finally received it on February 1st. When I opened my order pieces were broken and the plywood was splitting apart. This product promised high quality plywood and great customer experience, yet I had to chase them for a month to get my order shipped and now they will not even respond to my request for a refund. This product is a waste of money do not purchase. Update I returned their product with the promise of a refund, and I have yet to receive a refund. So i paid a lot of money for nothing.

A Disappointing Experience In anticipation of the Christmas holidays, I reached out to WHEELS AND FEELS a week before Christmas to purchase the Yosemite kit for my Toyota RAV4. I was promised a delivery time of 3-5 days, following which I placed my order. What ensued was a surprising silence – no tracking code or updates on the order were provided. After a wait of two to three weeks, I finally received the tracking code, and the package arrived approximately four weeks post-order – significantly later than promised. However, the initial joy was short-lived: the kit arrived damaged, with loose screws, bent drawer rails, and broken wooden parts. Additionally, half of the ordered product was missing, including only the trunk module. Upon contacting customer service and explaining the situation, Anton from WHEELS AND FEELS offered a partial refund of $150, along with replacement parts for the damaged components. I was assured that the missing parts were sent in a separate package. However, the communication stretched over several weeks without the promised refund being processed or a tracking code for the second package being provided. This experience leaves me feeling potentially misled by WHEELS AND FEELS. I was faced with receiving damaged and incomplete goods, alongside unfulfilled promises regarding refunds and replacements. Moreover, customer service, represented by Anton, now seems to ignore my attempts to communicate. I plan to give the company another two days to respond to my complaints before considering further steps. It is regrettable that a company unable to fulfill its promises at least does not take responsibility to properly inform and support its customers. At this point, I am uncertain whether these issues stem from fraudulent intentions or merely a series of misunderstandings and failures in the fulfillment process. What is clear, however, is that my experience with WHEELS AND FEELS was far from what I had anticipated, leading to significant inconvenience.

I'm absolutely thrilled with the… I'm absolutely thrilled with the quality and innovative approach demonstrated by Wheels and Feels in crafting a cargo box for my RAV4. Their product exceeded all my expectations and proved to be the perfect solution for my car travels.The first thing that impressed me was the high-quality materials and finish. The cargo box is made of durable and lightweight materials, making it an ideal choice for long trips.Furthermore, I was pleasantly surprised by the ease of installation and use of the cargo box. It securely attaches inside the cargo area of my car, providing convenient storage for my belongings during trips. It really helped me organize space in my car and made my travels more convenient and enjoyable.Overall, I couldn't be more satisfied with my experience with Wheels and Feels. Their cargo box proved to be the perfect addition to my RAV4, and I definitely recommend this company to anyone looking for quality and innovative solutions for their vehicles. Thank you so much for the excellent product and service!

Purchased a drawer system for my rav4… Purchased a drawer system for my rav4 here, had it installed at their shop in Houston too!