Wheels & Feels

11430 Bissonnet Street, Unit D8, 77099, Houston, United States
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3.56
Based on 18 Reviews

5

61.11%

4

0.00%

3

0.00%

2

11.11%

1

27.78%
About Wheels & Feels

We're passionate about crafting top-notch cargo drawers, camper kitchens, and sleeping platforms for the overlanding community. At the heart of our operation is our pride and joy: a robust, high-speed CNC machine that ensures unparalleled precision. We source premium plywood locally in Houston and use it to create intricate details. Our dedicated team then adds the finishing touches, which may include grinding, carpeting, or painting, depending on the product. Then orders are carefully packaged and sent to our amazing clients, both in the USA and internationally.

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Ramon Müller
CH

A Disappointing Experience In anticipation of the Christmas holidays, I reached out to WHEELS AND FEELS a week before Christmas to purchase the Yosemite kit for my Toyota RAV4. I was promised a delivery time of 3-5 days, following which I placed my order. What ensued was a surprising silence – no tracking code or updates on the order were provided. After a wait of two to three weeks, I finally received the tracking code, and the package arrived approximately four weeks post-order – significantly later than promised. However, the initial joy was short-lived: the kit arrived damaged, with loose screws, bent drawer rails, and broken wooden parts. Additionally, half of the ordered product was missing, including only the trunk module. Upon contacting customer service and explaining the situation, Anton from WHEELS AND FEELS offered a partial refund of $150, along with replacement parts for the damaged components. I was assured that the missing parts were sent in a separate package. However, the communication stretched over several weeks without the promised refund being processed or a tracking code for the second package being provided. This experience leaves me feeling potentially misled by WHEELS AND FEELS. I was faced with receiving damaged and incomplete goods, alongside unfulfilled promises regarding refunds and replacements. Moreover, customer service, represented by Anton, now seems to ignore my attempts to communicate. I plan to give the company another two days to respond to my complaints before considering further steps. It is regrettable that a company unable to fulfill its promises at least does not take responsibility to properly inform and support its customers. At this point, I am uncertain whether these issues stem from fraudulent intentions or merely a series of misunderstandings and failures in the fulfillment process. What is clear, however, is that my experience with WHEELS AND FEELS was far from what I had anticipated, leading to significant inconvenience.

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Michael Tran
GB

Man…what a game changer Man…what a game changer! I have a 2023 Rav 4 and I’ve always wanted to have a storage system for our camping adventure. Wheels and Feels drawer system for my Rav 4 was a game changer. No longer do i need a tote for all my camping essentials. Everything is all organized and i can even sleep in the back of the Rav 4 if needed since it can be converted into a sleeping platform. If you’re looking to upgrade your sleeping and camping setup for your Rav 4. I highly recommend their Yosemite storage system by Wheels and Feels.

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Peter Matrew
GB

Let me tell ya Let me tell ya, I couldn’t be more stoked about Wheels and Feels! They’ve gone above and beyond, hooking me up with one hell of a cargo box for my Jeep. This thing is solid as a rock, and it screams quality from every angle. First off, their attention to detail is badass. The cargo box is built tough, with top-of-the-line materials that fit my Jeep like a glove. And let’s talk about the packaging - they didn’t mess around. The foam they used was top-notch, making sure that box arrived without a scratch. That’s some serious attention to detail, and it’s much appreciated. Installation was a breeze, too. I had that bad boy set up in no time, ready to hit the road and tackle whatever comes my way. Thanks to Wheels and Feels, my trips have gone from ordinary to epic in a heartbeat. I’m telling ya, if you’re looking for a cargo box that’s as rugged as you are, Wheels and Feels is where it’s at. Thanks for making my adventures even more kickass!

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Unika Outdoor
GB

Very good quality Very good quality. Super useful organiser for a good price. 100% recommend.

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Paul Townsend
GB

Product arrived broken and plywood splitting. Update 04/06/2024, They paid for me to return their product with a promise to refund my money, once I shipped it. I shipped it on March 22nd, they received it on March 26th. To date I have not received a refund. I ordered (Order Number 427) my The Cargo Drawer for Jeep Wrangler 4xe 12/27/2023. I finally received it on February 1st. When I opened my order pieces were broken and the plywood was splitting apart. This product promised high quality plywood and great customer experience, yet I had to chase them for a month to get my order shipped and now they will not even respond to my request for a refund. This product is a waste of money do not purchase. Update I returned their product with the promise of a refund, and I have yet to receive a refund. So i paid a lot of money for nothing.

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