Cool product, poor quality, and poor customer service I had a mixed experience with this company and their Rav4 drawer system. Communication was very poor. The product did not ship on time. When I emailed them to ask what the ETA was going to be, I got silence. When I called the phone number and it was disconnected, I thought I had been scammed. But soon later they shipped my product. When it arrived, it was damaged with major scratches on the top (most visible) surface. Some of the pre-drilled holes were off by an inch or so, causing me to have to drill extra holes. The quality of the wood is not good and it is splintering in places. The good part: Despite the poor quality parts that look like they are falling apart, I do actually like the product. I complained and they responded by sending me a bunch of free stuff including a table and sleeping platform and $100. That was enough to leave me happy enough and I almost gave them more stars. However the extra parts I got for free came with no instructions and when I emailed them a question about their assembly, I simply never got an answer. It amazes me how terrible they are at communicating. But at least they aren't a scam.

Product arrived broken and plywood splitting. Update 04/06/2024, They paid for me to return their product with a promise to refund my money, once I shipped it. I shipped it on March 22nd, they received it on March 26th. To date I have not received a refund. I ordered (Order Number 427) my The Cargo Drawer for Jeep Wrangler 4xe 12/27/2023. I finally received it on February 1st. When I opened my order pieces were broken and the plywood was splitting apart. This product promised high quality plywood and great customer experience, yet I had to chase them for a month to get my order shipped and now they will not even respond to my request for a refund. This product is a waste of money do not purchase. Update I returned their product with the promise of a refund, and I have yet to receive a refund. So i paid a lot of money for nothing.

Purchased a drawer system for my rav4… Purchased a drawer system for my rav4 here, had it installed at their shop in Houston too!

Toyota RAV4, Redwood drawers Unfortunately as much as I wanted to like this company and its product it turned out to be a complete dud! Prior to even placing my order I contacted Wheels & Feels about the lead time on the product as I was anticipating having this product delivered and installed by a certain date. I was given a delivery date of 3-5 days which was just inside my schedule. So I purchased the product on 1/24/24 and the wait started. I received an email saying my order was being processed and I would receive a following email with the tracking info included. A week passes by and no email. I contact them asking them what’s going on and I was assured they would be shipping the product out shortly. Another week passes and I contact them again and told they’re having issues with their supply chain blah blah blah. I demand a refund and I’m then bribed with extra add ons and a partial refund of a measly $30. I again give them the benefit of the doubt and agree. At this point it’s Thursday 2/8/24 2 weeks have passed and they haven’t even shipped. I’m then promised by Anton on the “sales team” that he will personally see my product to UPS to make sure everything was in order and shipped Monday. Welp Monday rolls around and no acceptance by UPS is reported on the tracking info. I wait an extra day to see if it was just on UPS’ side. Nope definitely not the case. I contact them again asking for a refund and I’m told the product is finished and set to be picked up today and the reason being is cause the late notice on me wanting the product carpeted. The box was supposed to be carpeted from the beginning. It’s just excuse after excuse with this company and it seems I’m not the only one with this issue as I’ve read on multiple platforms others experiencing the same. Such a shame cause I wanted this to workout for my application. This company needs to get their website, customer service/support, and communication skills in order or they’ll be going down very quickly. I truly hope they update their website to reflect lead times, carpeting colors and other features so the customers will have a better buying experience.

Wonderful company Wonderful company, produce a great product that they stand behind. Would buy again without hesitation