Wheels & Feels

11430 Bissonnet Street, Unit D8, 77099, Houston, United States
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3.56
Based on 18 Reviews

5

61.11%

4

0.00%

3

0.00%

2

11.11%

1

27.78%
About Wheels & Feels

We're passionate about crafting top-notch cargo drawers, camper kitchens, and sleeping platforms for the overlanding community. At the heart of our operation is our pride and joy: a robust, high-speed CNC machine that ensures unparalleled precision. We source premium plywood locally in Houston and use it to create intricate details. Our dedicated team then adds the finishing touches, which may include grinding, carpeting, or painting, depending on the product. Then orders are carefully packaged and sent to our amazing clients, both in the USA and internationally.

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Daniel Wal
CA

Great products and team! Decided to take the leap and order the Wheels & Feels Drawer System (Redwood) for our 5th gen Rav4 and 110% so glad we did! The gear ogranization options are endless, whether it's for daily driving, weekend adventures, or longer travels. The team at Wheels and Feels is super responsive/friendly, honestly top notch! Would highly recommend! Super happy with our purchase :)

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Michael Tran
GB

Man…what a game changer Man…what a game changer! I have a 2023 Rav 4 and I’ve always wanted to have a storage system for our camping adventure. Wheels and Feels drawer system for my Rav 4 was a game changer. No longer do i need a tote for all my camping essentials. Everything is all organized and i can even sleep in the back of the Rav 4 if needed since it can be converted into a sleeping platform. If you’re looking to upgrade your sleeping and camping setup for your Rav 4. I highly recommend their Yosemite storage system by Wheels and Feels.

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Daniel Milligan
GB

The instructions were very… The instructions were very unprofessional and unclear, customer service was lacking almost nonexistent, they responded to a couple emails at first when the item was still being manufactured, but have been silent ever since. Customer service is everything, if I have a question about the product or how to install the product after I've spent almost $1000 you would think they would be happy to help. That is not the case. Currently living out my car. And my back has been killing me so I thought this would be the best way to make my sleeping area flat. Currently I am parked in my friends driveway with every piece laid out. Just awaiting customer service to do their job. Will update you when they do

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Bryan Martinez
GB

Toyota RAV4, Redwood drawers Unfortunately as much as I wanted to like this company and its product it turned out to be a complete dud! Prior to even placing my order I contacted Wheels & Feels about the lead time on the product as I was anticipating having this product delivered and installed by a certain date. I was given a delivery date of 3-5 days which was just inside my schedule. So I purchased the product on 1/24/24 and the wait started. I received an email saying my order was being processed and I would receive a following email with the tracking info included. A week passes by and no email. I contact them asking them what’s going on and I was assured they would be shipping the product out shortly. Another week passes and I contact them again and told they’re having issues with their supply chain blah blah blah. I demand a refund and I’m then bribed with extra add ons and a partial refund of a measly $30. I again give them the benefit of the doubt and agree. At this point it’s Thursday 2/8/24 2 weeks have passed and they haven’t even shipped. I’m then promised by Anton on the “sales team” that he will personally see my product to UPS to make sure everything was in order and shipped Monday. Welp Monday rolls around and no acceptance by UPS is reported on the tracking info. I wait an extra day to see if it was just on UPS’ side. Nope definitely not the case. I contact them again asking for a refund and I’m told the product is finished and set to be picked up today and the reason being is cause the late notice on me wanting the product carpeted. The box was supposed to be carpeted from the beginning. It’s just excuse after excuse with this company and it seems I’m not the only one with this issue as I’ve read on multiple platforms others experiencing the same. Such a shame cause I wanted this to workout for my application. This company needs to get their website, customer service/support, and communication skills in order or they’ll be going down very quickly. I truly hope they update their website to reflect lead times, carpeting colors and other features so the customers will have a better buying experience.

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Paul Townsend
GB

Product arrived broken and plywood splitting. Update 04/06/2024, They paid for me to return their product with a promise to refund my money, once I shipped it. I shipped it on March 22nd, they received it on March 26th. To date I have not received a refund. I ordered (Order Number 427) my The Cargo Drawer for Jeep Wrangler 4xe 12/27/2023. I finally received it on February 1st. When I opened my order pieces were broken and the plywood was splitting apart. This product promised high quality plywood and great customer experience, yet I had to chase them for a month to get my order shipped and now they will not even respond to my request for a refund. This product is a waste of money do not purchase. Update I returned their product with the promise of a refund, and I have yet to receive a refund. So i paid a lot of money for nothing.

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