You never know how it's going to go… You never know how it's going to go when your have to communicate long distance when buying parts. I have to say I was very pleasantly suprised with the prompt service I received from Stan and the parts arrived quickly (one week which is excellent for the Caribbean). Will be back to you if I need anything else. Paul.

Everything was OK until... Ordering went ok, then for unrelated reasons we had to cancel our order almost immediately (<24 hours). The charge on our card had already gone through, so a refund was necessary. They claimed to have done the refund right away. It has been 4 weeks now and no refund ever hit the card. Their "proof" that the refund has been done is a screenshot (easily faked) or an email (easily edited). Sayonara to 500 bucks. Never again.

HD Kits is a top tier diesel parts supplier!!! Great customer service, quick shipping and outstanding pricing. They are everything you want from a parts supplier. I will definitely keep doing business with HD Kits!

Terrible and unprofessional. Terrible and unprofessional. I ordered 4 pistons and a water pump gasket. Without saying anything to me, they shipped only 3 pistons. When I received the pistons I emailed and asked where the gasket and 4th piston were and they didn't mention the gasket but said they reached out to the manufacturer regarding the piston. A few emails and a phone call later, I found out that they originally only had 3 pistons in stock and the 4th was to be drop-shipped from the manufacturer but according to HDKits, they had no ETA. I found out from other vendors that the ETA was the same for everyone and was 3 to 6 months! I asked HDKits to refund me the piston and gasket and they said they did have the gasket and will send it and refund the piston. I ordered a 4th piston elsewhere. 14 days later I emailed them again to ask where the gasket and refund were and they apologized and issued me a refund for _both_. Now I'm at square 1 with the water pump gasket which I will need to order elsewhere, which means I have another few weeks to wait for this single $3 item that I will have to pay $19 shipping on.

A class act of a business This is what you expect from such a stellar company.....excellent prices, knowledgeable staff and great products. I have used them on various occasions and have no reservations in recommending them to my customers all around the world. There is no sale that is too big or too small that they do not dedicate their 100% attention to. Always looking forward to the next order as it is such a pleasure doing business with them.