Crazy Toll "Admin" fee Actual rental wasn't too bad. However, when we received $400 short refund on our security deposit, queried via customer service email. It took 5 emails until they actually replied. Just be careful re the tolls - the wording is unclear. It says $25 fee "each time zigzag received my toll charge." So our understanding was that it is $25 per day or per rental. Not for each and every toll (that would be ridiculous it seemed). Toll fees came to $40. Penalty (admin) came to $375 We wrote back to explain that it was not clear from the wording, but customer service to date (2 months later) has not bothered replying. We thought we were saving money by not going to the mainstream rentals, but this rental of 10 days actually landed up costing us more. BE CAREFUL WHEN SIGNING THE TOLLS WAIVER!

This car company doesn’t exist anymore This car company doesn’t exist anymore. Booked a car to pickup on 1st Dec, show up at ‘Zigzag Rent A Car’ and the building has been vacated. Surprised their website is still up and running. No answer on phones or whatsapp messages. And no, don’t suppose we will get a refund either

First time visiting US and I had no… First time visiting US and I had no idea about toll roads but the staff was very helpful and explained everything. Very good customer service.

I don’t usually write reviews but not… I don’t usually write reviews but not this time. Really great service. Super fast shuttle service and no waiting time, as soon as we got to the office our rental agent already had paperwork ready so we didn’t had to spend that much time there.

Calificación NEGATIVA Calificación NEGATIVA No recomiendo en lo absoluto contratar ningún tipo de servicio con ZIG ZAG RENT A CAR. La empresa es de unos rusos, el servicio y atención la cliente es fatal, su publicidad es engañosa, solicite un carro sedan y me entregaron hatchback. En el caso mio, usaron la información de mi tarjeta de crédito para hacer cobros no aprobados. El proceso de reclamación fue desgastante, incomodo y lento. Tengan mucho cuidado. NEGATIVE Rating I do not recommend at all to hire any type of service with ZIG ZAG RENT A CAR. The company is about Russians, the service and attention the customer is fatal, their advertising is misleading, I requested a sedan car and they handed me a hatchback. In my case, they used my credit card information to make unapproved charges. The claim process was exhausting, uncomfortable and slow. Be very careful.