Auto glass is great!!!!!! Auto glass is great. Much cheaper the safelite. Service is excellent. I went to the Belmont location in Chicago. Keep up the good. I’ll definitely my recommendation for anyone who needs repairs of of windows on their car or truck. Ron Haynes

The windshield replacement process… The windshield replacement process started out great. Phone calls were made and returned were polite and professional. There were promises made to deliver exceptional service with the windshield install for a luxury german made vehicle and using original equipment made parts. A senior tech was assigned, but install was rushed unnecessarily and the result was disappointing. (Hindsight) I should have elected to pay more and have the Bmw dealership do the install and/or go with a different installer svc. that fully warrants the work done. But, I plan to follow-up with Auto Glass Now and get better solutions than what have been already presented. So far, it has been a lack of accountability from the installer and with the company. The issues should have been acknowledged and/or addressed by now considering that the install took place 2/16/24. But, I am going to be diligent and patient with the process. I believe in being reasonable and fair with these types of transactions. (+/- $1k investment) I look forward to updating this review if, matters are resolved.

Auto Glass Now on Williamson Rd in… Auto Glass Now on Williamson Rd in Roanoke offers first rate service at extremely reasonable prices. I got a windshield ding while traveling and called to see if it could be fixed. Lindsey was knowledgeable, friendly and extremely helpful. The ding could be repaired, but I chose to replace the windshield. I was taken care of and out the door in less than an hour and a half. The price was more than fair and the windshield came with a lifetime warranty from a company that has nationwide services. Thank you Lindsey and the tech who installed my windshield. Forever grateful for your honesty and your exceptional work ethics. You folks are awesome!!

I filed a glass claim through my… I filed a glass claim through my insurance! I made an appointment and asked the young lady to repeat the address and appointment time. She rushed me off the phone and stated she will send me a text. I did not receive the text until the night before.... when I got to my appointment the store was closed. When i called the store customer service , I stayed on the line for 30 mins and was disconnected, no one ever called me back to reschedule or notified me that my appointment text was wrong. I am so sick of bad customer service!!

UNSKILLED INSTALLERS Installer cracked the corner of the WS and didn't say anything. When I called them, they sent another installer to replace the windshield and he told me that I must have damaged it. This company took over American Mobil Glass, A company that I used for 30+ years. I will never use this company again.