It pays to shop around. If one regularly drives New Mexico roads, you will likely need to replace your windshield as I did. I received a $500+ quote from Safelite. UGH! Shopping around I found Auto Glass Now on Indian School Road in Albuquerque. I filled out the online form and the next day received a quote of $165 to replace my Ford Escape windshield. Great savings even after the round trip from Santa Fe. I made an appointment, arrived on time and was immediately given a friendly welcome. Completed the paperwork and 80 minutes later the replacement was done. Good place, good staff. Will use again if necessary.

Scam The only way for them to get better is to change the whole system, Management down to secretaries and To honor the warranty that they promise when you purchase it .. I had a horrible experience and it's still ongoing 550 dollars down the drain because they sold me a defective glass and installed it improperly but they won't admit that only tell me that it's not covered from breakage .Shattered and breakage is not the same thing. Lies after they get your money. Do yourself a favor and don't do business with them.

Had a claim for a w/s with my insurance… Had a claim for a w/s with my insurance company. Took it there and thought it had to be replaced. They repaired instead with no money out of pocket. They're awesome!

Rude My wife got a small chip in her windshield so I took her vehicle in after finding the web page for this business. When I arrived at the front counter, the woman sitting at a desk literally gave me a look like I did not belong in her shop and asked what do I want in a rude tone. I explained why I came in and before I could finish. She said can’t help today and it would cost 120 dollars minimum. She made no attempt to make a sale in any way. Made it clear that I for whatever reason was not wanted in her establishment with her tone, glare and dismissive attitude. Complete opposite of what they are advertising. Easy enough to spend my money elsewhere.

avoid Auto Glass Now read all the 1 star reviews showed up late, did not have correct window, did not call to state problem, no call with update I had to call and they are too busy to finish the repair until two weeks from now. terrible customer service use any body but Auto Glass Now