Amber Czerwinski
GBI filed a glass claim through my… I filed a glass claim through my insurance! I made an appointment and asked the young lady to repeat the address and appointment time. She rushed me off the phone and stated she will send me a text. I did not receive the text until the night before.... when I got to my appointment the store was closed. When i called the store customer service , I stayed on the line for 30 mins and was disconnected, no one ever called me back to reschedule or notified me that my appointment text was wrong. I am so sick of bad customer service!!
Tifini Helton
GBThe prices cannot be beat Celandrea was an absolute doll,very professional, kind, courteous and very helpful!! My new windshield turned out great qnd it took them less than an hour. Absolute perfection. I am so happy with their service, I will recommending them to everyone I know. Thank you, Tifini Helton
Art Allen
GBGot cracked windshield replaced at the… Got cracked windshield replaced at the location on Randall Road in Carpentersville and was happy with the results. Nice friendly people and they do fine work.
Bill Smith
GBavoid Auto Glass Now read all the 1 star reviews showed up late, did not have correct window, did not call to state problem, no call with update I had to call and they are too busy to finish the repair until two weeks from now. terrible customer service use any body but Auto Glass Now
Shellie
GBI would definitely use Auto Glass Now again! I looked up local glass repair shops when my windshield was cracked. Once insurance gave the go ahead Auto Glass Now in Springfield, MO was extremely prompt. We scheduled for a mobile repair and they came to my work place and had my windshield replaced in an hour. I would definitely use their services again!