Paul Baxter Sr.
GBScam The only way for them to get better is to change the whole system, Management down to secretaries and To honor the warranty that they promise when you purchase it .. I had a horrible experience and it's still ongoing 550 dollars down the drain because they sold me a defective glass and installed it improperly but they won't admit that only tell me that it's not covered from breakage .Shattered and breakage is not the same thing. Lies after they get your money. Do yourself a favor and don't do business with them.
Amber Czerwinski
GBI filed a glass claim through my… I filed a glass claim through my insurance! I made an appointment and asked the young lady to repeat the address and appointment time. She rushed me off the phone and stated she will send me a text. I did not receive the text until the night before.... when I got to my appointment the store was closed. When i called the store customer service , I stayed on the line for 30 mins and was disconnected, no one ever called me back to reschedule or notified me that my appointment text was wrong. I am so sick of bad customer service!!
Tifini Helton
GBThe prices cannot be beat Celandrea was an absolute doll,very professional, kind, courteous and very helpful!! My new windshield turned out great qnd it took them less than an hour. Absolute perfection. I am so happy with their service, I will recommending them to everyone I know. Thank you, Tifini Helton
Sandra
GBDavid did a great a great he was quick nice also explained what he did Love it much cheaper than satellite they was great gave me a discount for inconvenience
michael beasley
GBIt pays to shop around. If one regularly drives New Mexico roads, you will likely need to replace your windshield as I did. I received a $500+ quote from Safelite. UGH! Shopping around I found Auto Glass Now on Indian School Road in Albuquerque. I filled out the online form and the next day received a quote of $165 to replace my Ford Escape windshield. Great savings even after the round trip from Santa Fe. I made an appointment, arrived on time and was immediately given a friendly welcome. Completed the paperwork and 80 minutes later the replacement was done. Good place, good staff. Will use again if necessary.