Scam The only way for them to get better is to change the whole system, Management down to secretaries and To honor the warranty that they promise when you purchase it .. I had a horrible experience and it's still ongoing 550 dollars down the drain because they sold me a defective glass and installed it improperly but they won't admit that only tell me that it's not covered from breakage .Shattered and breakage is not the same thing. Lies after they get your money. Do yourself a favor and don't do business with them.

I would definitely use Auto Glass Now again! I looked up local glass repair shops when my windshield was cracked. Once insurance gave the go ahead Auto Glass Now in Springfield, MO was extremely prompt. We scheduled for a mobile repair and they came to my work place and had my windshield replaced in an hour. I would definitely use their services again!

Had a claim for a w/s with my insurance… Had a claim for a w/s with my insurance company. Took it there and thought it had to be replaced. They repaired instead with no money out of pocket. They're awesome!

Total crooks avoid and go local I have just had my daughter on the phone in floods of tears having been charged £900 to replace passenger side glass on a car worth less than the repair. She has a baby and cant afford this so she is now on a payment plan with Auto Glass which with take her over a year to repay. Absolute crooks they must have known that Admiral would not cover this but did the work and billed her over 3 times what a local company quoted.

The windshield replacement process… The windshield replacement process started out great. Phone calls were made and returned were polite and professional. There were promises made to deliver exceptional service with the windshield install for a luxury german made vehicle and using original equipment made parts. A senior tech was assigned, but install was rushed unnecessarily and the result was disappointing. (Hindsight) I should have elected to pay more and have the Bmw dealership do the install and/or go with a different installer svc. that fully warrants the work done. But, I plan to follow-up with Auto Glass Now and get better solutions than what have been already presented. So far, it has been a lack of accountability from the installer and with the company. The issues should have been acknowledged and/or addressed by now considering that the install took place 2/16/24. But, I am going to be diligent and patient with the process. I believe in being reasonable and fair with these types of transactions. (+/- $1k investment) I look forward to updating this review if, matters are resolved.