Scam The only way for them to get better is to change the whole system, Management down to secretaries and To honor the warranty that they promise when you purchase it .. I had a horrible experience and it's still ongoing 550 dollars down the drain because they sold me a defective glass and installed it improperly but they won't admit that only tell me that it's not covered from breakage .Shattered and breakage is not the same thing. Lies after they get your money. Do yourself a favor and don't do business with them.

Got cracked windshield replaced at the… Got cracked windshield replaced at the location on Randall Road in Carpentersville and was happy with the results. Nice friendly people and they do fine work.

Had my car Skoda fabia mk2 drivers… Had my car Skoda fabia mk2 drivers window smashed but only had third party insurance. Rang auto glass for quote. £570! The car wasn't worth much more. Found window online for £30, fitted myself with no prior experience in under an hour. Profiteering company that preys on vunerable customers. Avoid!

Auto Glass Now on Williamson Rd in… Auto Glass Now on Williamson Rd in Roanoke offers first rate service at extremely reasonable prices. I got a windshield ding while traveling and called to see if it could be fixed. Lindsey was knowledgeable, friendly and extremely helpful. The ding could be repaired, but I chose to replace the windshield. I was taken care of and out the door in less than an hour and a half. The price was more than fair and the windshield came with a lifetime warranty from a company that has nationwide services. Thank you Lindsey and the tech who installed my windshield. Forever grateful for your honesty and your exceptional work ethics. You folks are awesome!!

The windshield replacement process… The windshield replacement process started out great. Phone calls were made and returned were polite and professional. There were promises made to deliver exceptional service with the windshield install for a luxury german made vehicle and using original equipment made parts. A senior tech was assigned, but install was rushed unnecessarily and the result was disappointing. (Hindsight) I should have elected to pay more and have the Bmw dealership do the install and/or go with a different installer svc. that fully warrants the work done. But, I plan to follow-up with Auto Glass Now and get better solutions than what have been already presented. So far, it has been a lack of accountability from the installer and with the company. The issues should have been acknowledged and/or addressed by now considering that the install took place 2/16/24. But, I am going to be diligent and patient with the process. I believe in being reasonable and fair with these types of transactions. (+/- $1k investment) I look forward to updating this review if, matters are resolved.