Got cracked windshield replaced at the… Got cracked windshield replaced at the location on Randall Road in Carpentersville and was happy with the results. Nice friendly people and they do fine work.

Scam The only way for them to get better is to change the whole system, Management down to secretaries and To honor the warranty that they promise when you purchase it .. I had a horrible experience and it's still ongoing 550 dollars down the drain because they sold me a defective glass and installed it improperly but they won't admit that only tell me that it's not covered from breakage .Shattered and breakage is not the same thing. Lies after they get your money. Do yourself a favor and don't do business with them.

Rude My wife got a small chip in her windshield so I took her vehicle in after finding the web page for this business. When I arrived at the front counter, the woman sitting at a desk literally gave me a look like I did not belong in her shop and asked what do I want in a rude tone. I explained why I came in and before I could finish. She said can’t help today and it would cost 120 dollars minimum. She made no attempt to make a sale in any way. Made it clear that I for whatever reason was not wanted in her establishment with her tone, glare and dismissive attitude. Complete opposite of what they are advertising. Easy enough to spend my money elsewhere.

I filed a glass claim through my… I filed a glass claim through my insurance! I made an appointment and asked the young lady to repeat the address and appointment time. She rushed me off the phone and stated she will send me a text. I did not receive the text until the night before.... when I got to my appointment the store was closed. When i called the store customer service , I stayed on the line for 30 mins and was disconnected, no one ever called me back to reschedule or notified me that my appointment text was wrong. I am so sick of bad customer service!!

Auto Glass Now on Williamson Rd in… Auto Glass Now on Williamson Rd in Roanoke offers first rate service at extremely reasonable prices. I got a windshield ding while traveling and called to see if it could be fixed. Lindsey was knowledgeable, friendly and extremely helpful. The ding could be repaired, but I chose to replace the windshield. I was taken care of and out the door in less than an hour and a half. The price was more than fair and the windshield came with a lifetime warranty from a company that has nationwide services. Thank you Lindsey and the tech who installed my windshield. Forever grateful for your honesty and your exceptional work ethics. You folks are awesome!!