Terrible Customer Service If I could get this company negative stars, I would. I bought sunshades in Nov 2023 for our Model Y. They were terrible! The shades fell off the window every time the door was opened. I requested a return. They refused to provided shipping. Refused to accept the return. In steady they offered to refund 50%, then 70%, then 80% and allow us to keep their garbage product. We finally agreed to the 80% just to get it over with, and THEN NOTHING. No refund. No more emails. No more nothing. Worst customer service experience I have ever had. Terrible company. Find another vendor for your Tesla accessories. Terrible experience.

Great service! Very good and fast service! One item was damaged by delivery and a replacement was already shipped within a day, great customer service!

Joe provided excellent service even… Joe provided excellent service even though we purchased the wrong item. Very professional staff who communicate quickly and really tries to help customers! Highly recommend this company

Great support team and quality product Support team replied promptly to clear up a mistake I had made with my shopping cart while ordering. Items arrived a few days before I was expecting, which is always a bonus. Quality of the products is great.

Rim Protector Adhesive Failure Purchased the 20" rim protector in black. The adhesive on one of the protectors failed after 2 months. Teslaunch would not replace the item. I had no choice but to purchase a replacement. I'm generally pleased with the product (the do the job and look good) and at this point consider the failure to be a "one-off". However, I am extremely disappointed that the company does not stand behind their product.