Raoul
NLI had an issue with a product that I… I had an issue with a product that I ordered and received. After contacting the customer service, they responded really fast and offered a solution that was better than I expected. So I am endorsing Teslaunch and will place new order with them soon. 👌👍
Lukas Weber
DECaution SCAM!!! Ill bought wheelprotectioncovers for my Tesla Model Y (160€!!!), the quality of the product is very horrible, it doesnt even fit and fall off without driving. At first they offered me a 50% discount, but when I said, I really wanted to send it back, the return was described to me as not worth it. I was offered an 80% discount, I agreed to 90%, the 80% discount was given without my consent. When I read the reviews I think I won't see any money. PLEASE DO NOT ORDER ANYTHING FROM THERE, IT'S A HUGE SCAM!
Mark
GBTerrible Customer Service If I could get this company negative stars, I would. I bought sunshades in Nov 2023 for our Model Y. They were terrible! The shades fell off the window every time the door was opened. I requested a return. They refused to provided shipping. Refused to accept the return. In steady they offered to refund 50%, then 70%, then 80% and allow us to keep their garbage product. We finally agreed to the 80% just to get it over with, and THEN NOTHING. No refund. No more emails. No more nothing. Worst customer service experience I have ever had. Terrible company. Find another vendor for your Tesla accessories. Terrible experience.
jason cates
GBRim Protector Adhesive Failure Purchased the 20" rim protector in black. The adhesive on one of the protectors failed after 2 months. Teslaunch would not replace the item. I had no choice but to purchase a replacement. I'm generally pleased with the product (the do the job and look good) and at this point consider the failure to be a "one-off". However, I am extremely disappointed that the company does not stand behind their product.
Consumer
AUGreat product Great product, good delivery time and very good customer service