Charlie is a great asset to your… Charlie is a great asset to your organization. Because of her customer service skills, I will rent from you again.

Very bad experience with Dollar Car Rental Early this year we had rented a through Dollar's websit a car in April for 12 day pick up in Atlanta Georgia and return in New Orleans, Louisiana. Arriving in Atlanta we joined the long line at the Dollar desk. We already noticed that check-in was not smooth with many customer. Consequently, we had to wait a long time for our turn. Once it was our turn we showed our confirmation. The Dollar clerk plainly informed us that the car we had rented cost more than $1100 more than our order confirmation stated. The manager was called, but even he did not want to give us the car for the agreed price. We had to call the head office ourselves. After half an hour on hold, a poor English-speaking man told us that he could not help us either. In the end we rented a car from Avis to our satisfaction. Complaints afterwards were also not taken seriously by Dollar. I advise everyone never to rent a car from Dollar Car Rental.

1 Star Rating is too generous. 1 Star Rating is too generous. MY CREDIT CARD WAS OVER CHARGED BY $464.91 I have made several attempts to resolve the issue via communications on their customer service website and over the phone. The most recent attempt to speak to a person form your company over the phone ended in your employees disconnecting the call; most recently on April 1. This has been the typical treatment for most phone calls in which I was able to connect to another person. I experience long hold time and after explaining the situation they hang up. Car rented thru Expedia. Dollar did not give credit for $204 payment and then charged me $260.91 for 9 days car rental for a vehicle that was in their possession on their parking lot. I HAVE BEEN OVER CHARGED BY $464.91

AVIS rent a car drop the ball AVIS rent a car drop the ball, and HERTZ / DOLLAR what there to save my vacation. At about 4am the staff was Quick and easy to get a vehicle at my price range when I needed. The staff was extremely helpful and honest with me and my spouse. I will for now on book my vehicle in Dom Rep with Hertz /Dollar company.

Excellent Service Line was a little Long, but the service when you got to the counter was excellent.