Jhon Fernando Pena Bonila
BEExcellent services Excellent and good services at Sevilla Airport. Staff friendly and professional...highly recommend !
Carl Hohenstein
GBEnd-to-End Great Experience! On-line check-in (even for non members) made the pickup fast. Our counter person suggested a larger vehicle (V6) since we were mountain driving and even though it was an upsell it was a good idea and glad we did it. Got to choose the vehicle we wanted out of several different manufacturers in the pick-up row. Return was fast and easy.
Juanita Riggs
GBCharlie is a great asset to your… Charlie is a great asset to your organization. Because of her customer service skills, I will rent from you again.
Harry Gilman
GBDollar, Hertz and Affiliate don't rent I rented a Van for my family trip in Tampa. The wkly rate was required to pay when I confirmed rental back in August 2023. When I arrived I didn't have the original CC charged so their unfriendly system wouldn't allow the rep at the Tampa Counter to bring up my reservation, which by the way was only to be fuel, taxes and airport fees being charged in April when we arrived in Tampa. Well the rep required me the customer to get out of line and call an 800 number to have the CC changed. Well after the rental completion I was charged the entire cost of the rental of 8xx.xx which included the original charge of 565.07 for rental week. You need to know that unless your renting or picking up you get no real service from Dollar/Hertz you must fill out online form and wait for callback. Well I finally went thru all my CC statements found the unit charge of 55.07 and then a refund of 465.07 they added 100.00 more so my 8xx.xx weekly rental finally cost me 9xx.xx. I would highly recommend not doing business with Dollar Hertz and all affiliates. H.Gilman I'm still waiting for callback to explain they sent refund to initial CC and why they took extra 100.00.
SAIMALIE LUTU
GBExcellent Service Line was a little Long, but the service when you got to the counter was excellent.