Very bad experience with Dollar Car Rental Early this year we had rented a through Dollar's websit a car in April for 12 day pick up in Atlanta Georgia and return in New Orleans, Louisiana. Arriving in Atlanta we joined the long line at the Dollar desk. We already noticed that check-in was not smooth with many customer. Consequently, we had to wait a long time for our turn. Once it was our turn we showed our confirmation. The Dollar clerk plainly informed us that the car we had rented cost more than $1100 more than our order confirmation stated. The manager was called, but even he did not want to give us the car for the agreed price. We had to call the head office ourselves. After half an hour on hold, a poor English-speaking man told us that he could not help us either. In the end we rented a car from Avis to our satisfaction. Complaints afterwards were also not taken seriously by Dollar. I advise everyone never to rent a car from Dollar Car Rental.

We rented through Economy car rental… We rented through Economy car rental website because it included insurance. Insurance was accepted by Dollar car rental and they gave us a large discount for a bigger car. Pick up and return were super straight forward. Great service and car

Dollar Car Rental Team are 5 STAR. Everything was totally awesome & amazing. Dollar Car Rental was a super GR8 value for the dollar. My wife & I were highly impressed by Dollar Car Rental Team & car cleanliness. It's a pleasure to give 5 STARS ⭐⭐⭐⭐⭐ Thanks again Dollar Car Rental Team 👌

Dollar, Hertz and Affiliate don't rent I rented a Van for my family trip in Tampa. The wkly rate was required to pay when I confirmed rental back in August 2023. When I arrived I didn't have the original CC charged so their unfriendly system wouldn't allow the rep at the Tampa Counter to bring up my reservation, which by the way was only to be fuel, taxes and airport fees being charged in April when we arrived in Tampa. Well the rep required me the customer to get out of line and call an 800 number to have the CC changed. Well after the rental completion I was charged the entire cost of the rental of 8xx.xx which included the original charge of 565.07 for rental week. You need to know that unless your renting or picking up you get no real service from Dollar/Hertz you must fill out online form and wait for callback. Well I finally went thru all my CC statements found the unit charge of 55.07 and then a refund of 465.07 they added 100.00 more so my 8xx.xx weekly rental finally cost me 9xx.xx. I would highly recommend not doing business with Dollar Hertz and all affiliates. H.Gilman I'm still waiting for callback to explain they sent refund to initial CC and why they took extra 100.00.

WARNING Extra insurance added without consent Rented a car from Orlado airport, prepaid for car via holiday autos. Arrived at the Dollar desk after a nine hour flight, an hour wait at customs an 2 hour wait at the Dollar desk. Added an additional driver and was talked into paying €85 for fuel so I didn’t have to bring back the car with a full tank.. when the additional driver was driving I looked at the rental slip an noticed that extra insurance had been added for glass/tyre protection and accident cover which came to €145. Taking time out of my holiday I went back to the airport to dispute this,but was met with you signed for it by Jose the not so customer focused manager. I have made a complaint via email as you cannot speak to anyone. After 8 days received an email basically saying tough you signed it. I have replied to the email and now waiting a response. Do not use Dollar. To make matters worse i didn’t get the car I ordered I had a lower class car.