
Lucy McLean
GBPoor service and poorly timed drop off Cham Express dropped us to the airport 5 hours early!! I flagged this before and they tried to tell me that this was a typical time (despite the fact I’ve used transfers from Geneva to Chamonix for years and never once has this happened. I’ve since tried to complain and the customer services policy is so awful they are just ignoring my emails. Highly recommend using a different provider! Although they sometimes share vans with Alpy Bus and Mountain Drop Off’s the customer service / contact-ability is so much better

Natalie
GBGood experience, great driver 😃 I had a good experience with this company. The driver, Isidoros I had for both trips to and from Geneva Airport. He was polite, friendly and an attentive, careful driver on the roads which I appreciated. He made my experience with Alpy very pleasurable. I found the customer service to be very good, respond to emails quick (within a couple hours) and very helpful on the phone aswell.

N/A
GBNothing Express, just Chambles Nothing Express, just Chambles...two and half hour wait at Geneva airport and then return pick up spent an hour driving round Morzine before being told would have to swap to a larger bus which would take another 45mins rendering making return flight impossible. Only one staff member, Howard, had sense to get small group onto an 8 seater which allowed us to make the flight. Thankyou Howard! Worst transfer experience in 40yrs.

Chris
GBGreat journey from Geneva to Chamonix Great journey from Geneva to Chamonix. Comfortable seats and nice and warm. Special thanks to our driver Pedro who, after me phoning the main office number, drove back within 15 mins with my daughter’s cuddly toy after she left it on the bus. Many tears were saved due to this kind act 🙏

JW
GBDo not give them your money! Do not give them your money! I booked a transfer from Geneva airport for 3pm through a third party comparison website. Got an email saying Chamexpress accepted the booking a payment was taken. The night before I was due to arrive, they changed the pick up time to 6pm and said they only run two services a day off season so there is nothing else they could do and refused to give me refund. I never would have booked if I had know they could just tell you any time they want once they’ve got your money. Just awful!!!