
Natalie
GBGood experience, great driver 😃 I had a good experience with this company. The driver, Isidoros I had for both trips to and from Geneva Airport. He was polite, friendly and an attentive, careful driver on the roads which I appreciated. He made my experience with Alpy very pleasurable. I found the customer service to be very good, respond to emails quick (within a couple hours) and very helpful on the phone aswell.

Alex M
GBYour booking will be changed and no refunds Mini van companies ChamExpress, AlpyBus, MorzExpress have been bought up by NationalExpress coach company. The website advertises every 30 min departures but in fact these are batched into much less frequent service. At Geneva you will be delayed. Our 11:45 booked transfer was delayed so several groups could be batched together. We departed Geneva at 13:05 in a coach. Outside Les Gets we were then transferred to a minibus to better navigate the town. Returning, your booked departure time will be changed the day before by text message, earlier, to suit their infrequent service departures, resulting in a longer than necessary stay at Geneva airport. Telephone attendant told me transfers are maybe every 2hrs. The website lists all times as "estimate" which telephone operator told me means within 4hours of this time! No refunds if the changed transfer times don't suit you! Operators of bait and switch scam.

Nicholas Corbett
GBAlpybus....Alpytransfer...Chamexpress...… Alpybus....Alpytransfer...Chamexpress....all the same? I gave it one star because it's easy to book and use the website - trouble is it's not so easy after that. Twice now I have tried to get to or back from Les Contamines Montjoie - which is about 15 minutes passed St Gervais. Both time severe problems with Alpybus insisting they don't go there or making you wait 3+ hours for a transfer......so thats 5 hours to get to resort after landing.....,..... on the last occasion 22/03 they refused to come and get me. instead I had to get down to le fayet. I have an email indicating they will refund me the difference but nothing so far....terrible service terrible company. Avoid the shared transfers like the plague if you want reliability. Update as of 14/4/2024....still no refund or even any response....

Will Holian
GBThank you Marzio! Marzio was very punctual for our pick up and by picking a different route was able to keep our journey time down! Very enjoyable experience.

Lucy McLean
GBPoor service and poorly timed drop off Cham Express dropped us to the airport 5 hours early!! I flagged this before and they tried to tell me that this was a typical time (despite the fact I’ve used transfers from Geneva to Chamonix for years and never once has this happened. I’ve since tried to complain and the customer services policy is so awful they are just ignoring my emails. Highly recommend using a different provider! Although they sometimes share vans with Alpy Bus and Mountain Drop Off’s the customer service / contact-ability is so much better